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Posted 02/09/2024 by Goodman Masson
Draft and oversee lifecycle communications, track performance, and apply insights to refine future strategies. Organise and manage webinars, including recruitment, lead management, and tracking key metrics such as attendance and feedback. Conduct customer interviews and competitor analysis, … more
Posted 23/08/2024 by Greenacre Recruitment Ltd
Oversee the day-to-day operations of the Contact Centre, ensuring that all communications (calls, emails, social media platforms and other channels) are handled efficiently and in line with performance frameworks. Develop and implement effective policies, procedures, and workflows to … more
