Permanent Complaints Officer jobs in West Midlands

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  1. Complaints Executive

    Posted a week ago by Cactus Search

    Salary:
    £28,000/annum
    Location:
    Coventry
    Job Type:
    Permanent

    As a Complaints Executive, you will be the main point of escalation for customer complaints (B2B). You will provide a professional and excellent level of service at all times by managing customers' queries and expectations. You will need to report on the level of complaints</em … more

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  2. Complaints Handler

    Posted 10/10/2024 by Elliott Recruitment Solutions

    Salary:
    £24,000/annum
    Location:
    Redditch, Worcestershire
    Job Type:
    Permanent

    Complaints Handler. Redditch. £25k. Monday to Friday - 9am to 5pm. We are looking for an experienced Complaints Handler to work on a permanent basis for a client based in Redditch. My client, a national organisation and a market leader in their field are looking for a more

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  3. Mortgage Completions Officer

    Posted a week ago by Vivo Talent

    Location:
    Birmingham
    Job Type:
    Permanent

    Mortgage Completions Officer / Mortgages / Completions / Birmingham / Permanent / Hybrid. The Role. Are you ready to take the next step in your career and be part of a dynamic and fast-paced team in the mortgage space. We're looking for a motivated and detail-oriented individual to take on … more

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  4. Exams Officer and Awarding Organisation Coordinator

    Posted 2 weeks ago by Pathway Group

    Salary:
    £24,000 - £27,000/annum
    Location:
    Birmingham, West Midlands (County)
    Job Type:
    Permanent

    Join Our Team as an Exams Officer & Awarding Organisation Coordinator. We are seeking a detail-oriented Exams Officer & Awarding Organisation Coordinator to manage all exam-related activities and processes. This crucial role involves overseeing qualifications and certifications … more

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  5. Dispute Resolution Officer (field-based)

    Posted 18/10/2024 by The Business Connection

    Salary:
    £27,000/annum
    Location:
    Birmingham, West Midlands (County)
    Job Type:
    Permanent

    Job Title: Dispute Resolution Officer (field-based. Location: Birmingham Region. Salary: £27,000. Description. Our client is a market leader in their sector who span the entirety of the Northwest and West Midlands. An opportunity has arisen for a field-based Dispute Resolution Officer</ … more

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  6. Awarding Organisation Coordinator & Exams Officer

    Posted a week ago by S Knights Recruitment

    Salary:
    £24,000 - £27,000/annum
    Location:
    Birmingham, West Midlands (County)
    Job Type:
    Permanent

    We are seeking an experienced and organised Exams Officer and Awarding Organisation Coordinator to manage and coordinate all exam-related activities. This role will involve overseeing qualifications and certifications across various awarding bodies, arranging End-Point Assessments (EPA), … more

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  7. Head of Customer Voice

    Posted 08/10/2024 by Aspire Housing Limited

    Remote job
    Salary:
    £70,000/annum
    Location:
    Basford, Stoke-on-Trent, Staffordshire
    Job Type:
    Permanent

    Head of Customer Voice. Home-based, some travel to Newcastle under Lyme. £70,000. Are you passionate about putting the customer voice at the heart of decision making? Do you have experience of turning customer feedback into actionable insights to shape and improve service delivery? If so, we'd love … more

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  8. Senior Resident Liaison Officer

    Posted 3 days ago by 18 Recruitment Limited

    Salary:
    £28,000 - £32,000/annum
    Location:
    Sandwell, West Midlands (County)
    Job Type:
    Permanent

    18 Recruitment are looking for a Senior Resident Liaison Officer for their social housing clients in the Midlands. Role will be based in Oldbury but will be working across a number of contracts/projects across Birmingham & Coventry. As this is a senior position you will also be overseeing 2 … more

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  9. Quality Assurance Officer

    Posted a week ago by CHR Life Sciences

    Salary:
    £35,000 - £40,000/annum
    Location:
    Burton upon Trent, Staffordshire
    Job Type:
    Permanent

    Quality Assurance Officer. Purpose of the Role. To maintain and continuously improve the Compounding Unit's Quality Management System including but not limited to department SOPs, Staff Training, Trending and Reporting Environmental and Sessional Monitoring Results, Deviations and CAPAs, … more

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  10. Customer Advocacy Officer

    Posted a week ago by Housing Plus Group

    Featured job Quick apply
    Salary:
    £28,962/annum - See website for more info
    Location:
    ST18, Acton Trussell, Staffordshire
    Job Type:
    Permanent

    We currently have an exciting opportunity for a Customer Advocacy Officer to join our dedicated in-house Customer Advocacy Team within the Customer Experience Directorate on a full time, permanent basis. An advocate is someone who gives voice to someone else by supporting them and helping … more

  11. Customer Contact Sales Advisor

    Posted 13/10/2024 by Micheldever Tyre Services Ltd

    Quick apply
    Location:
    CV47, Southam, Warwickshire
    Job Type:
    Permanent

    Look after live chat enquiries through our website, manage inbound email enquiries and complaints, manage inbound social media enquiries and complaints and set up and update customer records, maintaining the CRM database. Track, monitor and resolve complaints to maintain … more

  12. Neighbourhood Housing Officer

    Posted 09/10/2024 by Rooftop Housing Group

    Salary:
    £34,425/annum
    Location:
    WR11, Evesham, Worcestershire
    Job Type:
    Permanent

    As a Neighbourhood Housing Officer, you'll provide a full frontline housing service, including a comprehensive tenancy management service, for a defined neighbourhood. You'll work closely with customers, local agencies and stakeholders to develop thriving and resilient communities. Acting … more

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  13. Senior Resident Liaison Officer

    Posted 17/10/2024 by Zeal recruitment

    Salary:
    £33,000/annum
    Location:
    Birmingham
    Job Type:
    Permanent

    Senior Resident Liaison Officer. Permanent. Birmingham. £33k Salary + £250 p/month car allowance. 42.5 hours. An amazing opportunity has arisen for an experienced and enthusiastic Senior Resident Liaison Officer to join a well-established business on a permanent basis, to help … more

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  14. Retirement Living Officer

    Posted a week ago by Rooftop Housing Group

    Salary:
    £28,114/annum
    Location:
    WR11, Evesham, Worcestershire
    Job Type:
    Permanent

    As a Retirement Living Officer, you will play a crucial role in delivering our supported housing management service. You will be responsible for managing tenancy processes, including referrals, offers, tenancy sign ups and terminations, while conducting void checks and new tenancy visits. … more

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  15. SLT Administrator

    Posted a week ago by Old Swinford Services Ltd

    Location:
    DY8, Stourbridge, Dudley
    Job Type:
    Permanent

    Act as the first point of contact in relation to any complaints received by SLT, referring matters to appropriate members of staff when required. Set cover each morning by 0800, deploying the cover supervisors and using teaching colleagues on rota for rarely cover. In emergencies, take … more

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  16. Head of Customer Experience

    Posted 07/10/2024 by Midland Heart

    Featured job
    Salary:
    £80,000/annum Circa
    Location:
    B15, Birmingham, West Midlands (County)
    Job Type:
    Permanent

    Do you have the leadership skills needed to develop and drive a responsive and impactful complaints resolution team. If so, we're seeking an exceptional Head of Customer Experience to lead our Customer Experience team and ensure the timely, robust investigation and resolution of housing- … more

    Apply Now

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