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Complaints Officer jobs

Displaying 1-25 of 138 jobs

complaints officer Posted in the last 14 days Clear all

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  2. Service Delivery Manager

    Posted 3 days ago by Veolia

    Featured job Video job
    Salary:
    £42,000/annum + Bonus
    Location:
    Westminster, London
    Job Type:
    Permanent

    Monitor operational performance, follow up on complaints, problem solve for operational challenges. Delivery of a first time collection culture and all contractual performance KPI's. Lead our people & assets to deliver / exceed service expectations. Developing an excellent day to day … more

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  3. Complaints Review Officer

    Posted 4 days ago by Adecco

    Remote job
    Salary:
    £23.48/hour
    Location:
    London
    Job Type:
    Temporary

    Job Title: Complaints Review Officer. Location: Whitechapel, London. The office is opposite Whitechapel Underground station. Working Pattern: Monday to Friday, role is hybrid and requires being in the office 2 days a week, 3 days at home. Pay Rate: £23.48 per hour PAYE or £30.81 … more

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  4. Featured Jobs

    1. Governance Officer

      Posted by Royal College Of Obstetricians And Gynaecologists

      Featured job
      SE1
      £33,762 - £35,088...
      Royal College Of Obstetricians And Gynaecologists

      We have an exciting opportunity for a proactive Governance Officer to join our Governance and Executive Support team. This role supports the delivery of the College's legal, regulatory and governance responsibilities, enabling the smooth functioning of Council, the Board of Trustees and its …

      Apply Now
      More Apply Now

    2. Housing Officer

      Posted by Metropolitan Thames Valley

      Featured job
      Wembley
      £40,000 - £50,000...
      Metropolitan Thames Valley

      This Role: Housing Officer - known internally as a Local Housing Manager. Location: The Welford Centre - 113 Chalkhill Road - Wembley, HA9 9FX. This role is a Fixed Term Position until August 2025 - Salary: £40,915 based on a 37.5hr week. Your home office , at the Welford Centre , Wembley , …

      Apply Now
      More Apply Now

    3. Customer Advocacy Officer

      Posted by Housing Plus Group

      Featured job Quick apply
      ST18
      £28,962/annum
      Housing Plus Group

      We currently have an exciting opportunity for a Customer Advocacy Officer to join our dedicated in-house Customer Advocacy Team within the Customer Experience Directorate on a full time, permanent basis. An advocate is someone who gives voice to someone else by supporting them and helping …

      More

  5. Senior Complaints Officer (Housing Ombudsman)

    Posted a week ago by Stonewater

    Remote job
    Salary:
    £41,000/annum + Car Allowance
    Location:
    Nationwide
    Job Type:
    Contract

    We're recruiting for a brand new role to support our efforts to deliver a proactive, positive and impactful customer complaints service. Your role as Senior Customer Relations Officer will be crucial in helping us to improve the customer experience for all of our customers. You'll … more

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  6. Complaints Resolution Officer

    Posted a week ago by Hatched Recruitment Group

    Remote job
    Salary:
    £26/hour
    Location:
    Hackney, London
    Job Type:
    Contract

    To formally respond to all stage 1 assigned casework / follow-ups, Members Enquiries, MP enquiries, Mayor & Cabinet Enquiries and Freedom of information requests within the standard KPI turnaround time and to occasionally assist the exploratory enquiries of the Business Improvement & Complaints< … more

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  7. Featured Jobs

    1. Customer Service Advisor

      Posted by Steer Automotive Group Ltd.

      Featured job
      Bishops Stortford
      £24,500 - £25,000...
      Steer Automotive Group Ltd.

      Manage the entire customer experience, addressing inquiries, complaints, and resolutions. Answer and direct high volumes of phone calls. Keep customers updated on their vehicle's repair progress. Maintain a clean and organized reception area. Handle administrative tasks, including updating …

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      More Apply Now

    2. Customer Service Coordinator

      Posted by Vistry Group PLC

      Featured job
      Basingstoke
      Vistry Group PLC

      Ability to handle complaints and difficult situations. Touch Typing. A calm and cheery personality. Patience and calmness under pressure. A sense of humour. Good planning and organisations skills. Problem solving and decision making skills. A polite, tactful, and assertive attitude. …

      Apply Now
      More Apply Now

    3. Customer Service Co-ordinator

      Posted by Glassolutions

      Featured job
      Elland
      Glassolutions

      As the Customer Service Coordinator, you will oversee and elevate daily interactions with our customers throughout the entire sales cycle-from handling enquiries and estimates to managing order entry, resolving invoice queries, and addressing complaints. Glassolutions is part of Saint- …

      Apply Now
      More Apply Now

  8. Senior Complaints Reviews Officer

    Posted 4 days ago by Vox Network Consultants

    Salary:
    £30/hour
    Location:
    East London
    Job Type:
    Temporary

    Draft high-quality responses for Stage 2 complaints and work with respective directors to meet statutory timelines. Maintain effective oversight of corrective actions and ensure residents are kept informed and corrective actions are delivered in line with agreed timelines. Lead on … more

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  9. Complaints Handler

    Posted a week ago by Gigaclear

    Salary:
    £26,000 - £29,000/annum
    Location:
    Abingdon, Oxfordshire, United Kingdom
    Job Type:
    Permanent

    Your expertise lies in handling executive-level complaints and you will develop a deep understanding of Gigaclear's processes and procedures. Regardless of the industry background, we value your proactive approach, excellent communication skills, and your knack for relationship building. … more

    Apply Now

  10. Complaints Handler

    Posted 3 days ago by The Portfolio Group

    Salary:
    £23,000 - £24,000/annum
    Location:
    Hinckley, Leicestershire
    Job Type:
    Permanent

    Complaints Handler. 5 days a week in office. Based in Hinckley. Are you a bright, confident, and positive individual with a passion for delivering exceptional service? We're looking for a Complaints Handler to play a crucial role in supporting cash collection efforts for our client … more

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  11. Complaints Executive

    Posted a week ago by Cactus Search

    Salary:
    £28,000/annum
    Location:
    Coventry
    Job Type:
    Permanent

    As a Complaints Executive, you will be the main point of escalation for customer complaints (B2B). You will provide a professional and excellent level of service at all times by managing customers' queries and expectations. You will need to report on the level of complaints</em … more

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  12. Complaints Handler

    Posted today by CCA Recruitment Group

    Remote job
    Salary:
    £27,000/annum + bonus + benefits
    Location:
    Reading, Berkshire
    Job Type:
    Permanent

    Role: Complaints Handler. Location: Calcot, Reading (hybrid after probation. Salary: £27,000 DOE + bonus + benefits. Hours: 37.5 hours per week. Shifts: Mon-Fri 08.00am-17.00pm or 09.00am-18.00pm + 1 in 5 Sat 09.00am-13.00pm. I am working with a leading brand client to support the in … more

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  13. Complaint Handler

    Posted 2 days ago by Candidate Source

    Salary:
    £150/day
    Location:
    Cheadle
    Job Type:
    Contract

    We are looking for passionate complaint handlers who want to find fair outcomes for customers to join a motor finance provider in Cheadle. You will be communicating with the customer and third parties to understand the situation in detail, reviewing facts and evidence, and concluding the … more

    Apply Now

  14. Complaints Handler & Admin Assistant - Bespoke

    Posted yesterday by Shift

    Featured job
    Salary:
    £NEG
    Location:
    Cheslyn Hay
    Job Type:
    Part Time

    Complaints Handler & Admin Assistant.. Cannock.. Part Time - 24 hours per week.. £12 per hour.. About us.. Bespoke Moving Solutions, located in Cannock, is a leading removals company specialising in professional home, office, and commercial moves. We are known for delivering efficient, … more

    Apply Now

  15. Senior QA Officer

    Posted today by Science Solutions Recruitment

    Location:
    Westhoughton
    Job Type:
    Permanent

    Senior Quality Assurance Officer. A fantastic career development opportunity has become available as a Senior Quality Assurance Officer, with one of the UKs leading specials manufacturers. The role itself will be to oversee 4 QA Officers for the Quality of unlicenced … more

    Apply Now

  17. Housing Officer

    Posted a week ago by Niyaa People Ltd

    Salary:
    £22 - £24/hour
    Location:
    Cardiff
    Job Type:
    Temporary

    We are currently looking for a Housing Officer to join a Housing Association based in Cardiff on a temporary contract for 3 months. This role is offering great flexbility and hybrid working. Job Title: Housing Officer. Location: Cardiff. Contract Type: Temporary. Salary: £22-£24 p/ … more

    Apply Now

  18. Mortgage Completions Officer

    Posted a week ago by Vivo Talent

    Location:
    Birmingham
    Job Type:
    Permanent

    Mortgage Completions Officer / Mortgages / Completions / Birmingham / Permanent / Hybrid. The Role. Are you ready to take the next step in your career and be part of a dynamic and fast-paced team in the mortgage space. We're looking for a motivated and detail-oriented individual to take on … more

    Apply Now

  19. Customer Resolution Officer

    Posted a week ago by West Kent Housing Association

    Salary:
    £35,191/annum Generous annual leave entitlement, company pe
    Location:
    Sevenoaks
    Job Type:
    Permanent

    Customer Resolution Officer (£35,191 per annum, full time. Job Role. We are looking for a customer resolution officer to join our team. Working with colleagues and external stakeholders, you will handle customer complaints and feedback with compassion and sensitivity, … more

    Apply Now

  20. Remote Complaints Handler

    Posted 2 days ago by Brite Recruitment

    Remote job
    Salary:
    £28,500/annum Pro Rata
    Location:
    Nationwide
    Job Type:
    Contract

    REMOTE COMPLAINTS HANDLER 12 MONTH FTC. REMOTE. £28,500 (PRO RATA. We have a great opportunity for an accomplished Complaints Handler to join our client on a 12 month FTC. The role is working for a national organisation, where you will be joining a dedicated Complaints … more

    Apply Now

  21. Housing Officer

    Posted a week ago by Moxie People

    Salary:
    £31,000 - £32,000/annum
    Location:
    Wales
    Job Type:
    Temporary

    Do you an experienced Housing Officer who's confident dealing anti-social behaviour or tenancy management issues? Are you ready for your next interim challenge. f so, then listen in as Moxie might have just the housing role for you. Moxie People is on the lookout for a Housing Officer</ … more

    Apply Now

  22. Resident Liaison Officer

    Posted a week ago by Skilled Careers

    Salary:
    £14.09 - £18.59/hour
    Location:
    Coventry
    Job Type:
    Contract

    RESIDENT LIAISON OFFICER WITH MAIN CONTRACTOR EXPERIENCE REQUIRED FOR A CONTRACT POSITION COVERING COVENTRY, BIRMINGHAM AND THE BLACK COUNTRY. Job Title: Resident Liaison Officer. Location: Coventry. Rate: £14.09 - £18.59. Contract length: End of March 2025. Overview of for … more

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  23. Neighbourhood Officer (Perm: West London)

    Posted a week ago by Adecco

    Remote job
    Salary:
    £39,000 - £42,000/annum
    Location:
    West London, London
    Job Type:
    Permanent

    Are you an exceptional Housing Professional seeking to work for a leading housing organisation who is a dedicated and proactive Neighbourhood Officer to join an exciting and dynamic team? This is a fantastic opportunity to make a positive impact within the community and contribute to the … more

    Apply Now

  24. QA Officer

    Posted 2 days ago by Sunny Recruitment

    Salary:
    £25,000 - £29,000/annum
    Location:
    Newcastle Emlyn
    Job Type:
    Permanent

    QA Officer - Cilgerran & Newcastle Emlyn (working in two sites. £25,000 - £29,000 p/a. THE ROLE.. This is an exciting time for a QA Officer to join the fast-growing, progressive pharmaceutical company as they embark on many new projects on the horizon. WORKING HOURS.. Mon - Friday … more

    Apply Now

  25. Customer service advisor

    Posted 2 days ago by Think Recruitment

    Salary:
    £13 - £500/hour
    Location:
    South Shields, Tyne and Wear
    Job Type:
    Temporary

    Take responsibility for obtaining all information necessary to process and resolve a query/complaint, only escalating it to others when it is appropriate. Where necessary, put the customer in contact with appropriate colleagues or departments, ensuring required information is transferred … more

    Apply Now

  26. Motor Complaint Handler

    Posted a week ago by Candidate Source

    Salary:
    £165/day
    Location:
    Slough
    Job Type:
    Contract

    We are looking for passionate Motor Complaint Handlers who want to find fair outcomes for customers to join a finance provider. You will be loading the complaint onto the system, discussing complaint points with the customer, collecting and reviewing evidence from systems … more

    Apply Now

  27. Quality Officer

    Posted 4 days ago by Jackson Hogg Ltd

    Salary:
    £28,000 - £30,000/annum
    Location:
    Cramlington, Northumberland
    Job Type:
    Permanent

    Job Purpose of the Quality Officer. To perform QA activities across the business, supporting the overall quality management system, in accordance with ISO 9001 / GMP guidelines. Key Responsibilities and Accountabilities of the Quality Officer. Maintain, monitor & review all QA … more

    Apply Now

  28. Environmental Health Officer

    Posted 3 days ago by RGB Recruitment

    Salary:
    £19.35/hour
    Location:
    Exeter
    Job Type:
    Temporary

    JOB TITLE: Environmental Health Officer. LOCATION: Exeter. SALARY: £19.35/Hr. The Employer. We are looking to fill the role of Environmental Health Officer, within a local authority environment, On behalf of a client who pride themselves on being an investor in regard to customer … more

    Apply Now

  29. Project Officer

    Posted a week ago by Service Care Solutions

    Remote job
    Salary:
    £20/hour Umbrella LTD
    Location:
    Bexleyheath, Kent
    Job Type:
    Temporary

    Service Care Solutions is seeking a Project Officer to provide direct project management support to the Parking Management Team and the Head of Service in Bexleyheath. The successful candidate will assist in the preparation and presentation of reports and materials for committees and … more

    Apply Now

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