Complaints Officer jobs

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  1. Complaints Resolution Officer

    Posted a week ago by Hatched Recruitment Group

    Remote job
    Salary:
    £26/hour
    Location:
    Hackney, London
    Job Type:
    Contract

    To formally respond to all stage 1 assigned casework / follow-ups, Members Enquiries, MP enquiries, Mayor & Cabinet Enquiries and Freedom of information requests within the standard KPI turnaround time and to occasionally assist the exploratory enquiries of the Business Improvement & Complaints< … more

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  2. Senior Complaints Reviews Officer

    Posted 4 days ago by Vox Network Consultants

    Salary:
    £30/hour
    Location:
    East London
    Job Type:
    Temporary

    Draft high-quality responses for Stage 2 complaints and work with respective directors to meet statutory timelines. Maintain effective oversight of corrective actions and ensure residents are kept informed and corrective actions are delivered in line with agreed timelines. Lead on … more

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  3. Compliance Officer

    Posted 10/10/2024 by Niyaa People Ltd

    Salary:
    £30 - £31/hour
    Location:
    Birmingham
    Job Type:
    Contract

    We are actively looking for a Compliance Officer to join a housing association in Birmingham on a 6 month temporary basis. In return you will receive hybrid working and opportunity for the role to become permanent. As the Compliance Officer, you will be. Support and deliver the … more

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  4. Customer service advisor

    Posted 2 days ago by Think Recruitment

    Salary:
    £13 - £500/hour
    Location:
    South Shields, Tyne and Wear
    Job Type:
    Temporary

    Take responsibility for obtaining all information necessary to process and resolve a query/complaint, only escalating it to others when it is appropriate. Where necessary, put the customer in contact with appropriate colleagues or departments, ensuring required information is transferred … more

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  5. Information Governance Officer

    Posted a week ago by Eden Brown

    Remote job
    Salary:
    £30.26/hour Umbrella
    Location:
    City of London, London
    Job Type:
    Contract, Temporary

    Information Governance Officer. Hybrid - 3 days in central London office / 2 from home. 6 month +. The role. Working for a large central London based Housing association, you will support the Data Protection Manager in achieving GDPR and data protection compliance. Information Governance / … more

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  6. ASB Housing Officer

    Posted a week ago by Ackerman Pierce Ltd

    Remote job
    Salary:
    £25 - £26/hour
    Location:
    Stratford, London
    Job Type:
    Temporary

    Join Our Team as an ASB Housing Officer and Make a Difference in Your Community. Are you passionate about building safer, stronger communities? As an Anti-Social Behaviour (ASB) Housing Officer, you'll play a vital role in enhancing neighborhood safety, supporting residents, and … more

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  7. Development Manager

    Posted a week ago by Adecco

    Remote job
    Salary:
    £30/hour
    Location:
    Hounslow, London
    Job Type:
    Temporary

    To process planning applications, appeals, customer complaints and advise officers, councillors, developers and members of the public on planning matters. Good organisational skills. Excellent written and verbal communication skills. Planning or planning-related degree.To thrive in … more

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  8. Tenancy Management & Resettlement Officer

    Posted a week ago by iPeople SC Solutions Limited

    Salary:
    £21.92 - £27/hour
    Location:
    SE6, Catford, Greater London
    Job Type:
    Contract, Temporary

    … iPeople SC Solutions is currently recruiting for Tenancy Management & Resettlement Officer to work for our client in Lewisham and surrounding areas. Duties & Responsibilities. Complete property inspections and occupancy checks. Attend Bailiff evictions and possession proceedings. Undertake … more

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  9. Housing Patch Manager

    Posted 4 days ago by Niyaa People Ltd

    Salary:
    £24 - £26/hour
    Location:
    Nottingham
    Job Type:
    Contract

    I am currently working with my client in Nottingham to recruit for a Housing Officer on an interim basis. Location: Nottingham (Hybrid. Contract Length: 3 Months (Potential for Extension. Salary: £22-£26 per hour (via Umbrella. Working Hours: Monday to Friday. Key Responsibilities. Oversee … more

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  10. Technical Officer - ASAP (Interviews This Week)

    Posted 15/10/2024 by Vivid Resourcing Ltd

    Salary:
    £30 - £33/hour
    Location:
    Nottinghamshire
    Job Type:
    Contract

    One of our Public Sector clients based in Nottinghamshire is looking for a Technical Officer on an interim basis for 6 months with a view to extend (Interviews as soon as this week. Ideally you will. Based in a commutable distance to Nottinghamshire 5 days per week in the office. Have 2+ … more

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  11. Anti-Social Behaviour & Nuisance Officer

    Posted today by Think Recruitment

    Salary:
    £25.00 - £27.00/hour
    Location:
    Ashfield, Nottinghamshire
    Job Type:
    Temporary

    Anti-Social Behaviour & Nuisance Officer required for a council in the Ashfield region on a temporary basis. This role would see you responsible for managing a portfolio of live cases relating to Anti-Social Behaviour, Nuisance and Environmental issues ranging from early intervention, … more

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  12. Anti Social Behaviour Officer

    Posted 4 days ago by Novax Recruitment Ltd

    Salary:
    £27/hour
    Location:
    Nottingham, Nottinghamshire
    Job Type:
    Contract

    The Role: Anti-Social Behaviour and Nuisance Officer. Location: Ashfield. Job Type: Full Time Contract. Pay: £27 P/H. The role. The post holder will be responsible for managing a portfolio of live cases pertaining to Anti-Social Behaviour, Nuisance and Environmental issues ranging from … more

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  13. Housing Officer

    Posted 3 days ago by The Oyster Partnership

    Salary:
    £22 - £26/hour
    Location:
    South West
    Job Type:
    Contract

    Join our Client's Surrey team as a Specialist Housing Officer, where you'll play a pivotal role in delivering high-quality tenancy and community management services. Key Responsibilities. Neighborhood Management: Oversee a defined area, delivering responsive housing management services that … more

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  14. Children's Rights Officer

    Posted a week ago by Hatched Recruitment Group

    Remote job
    Salary:
    £27/hour
    Location:
    Hackney, London
    Job Type:
    Temporary

    Children's Rights Officer. Hackney. £27/hr. Start date: ASAP. Full Time: Mon - Fri - 36/hrs a week. Hatched Recruitment is working closely with the local authorities and we are looking for a Children's Rights Officer in the Hackney area. As a Children's Rights Officer, you … more

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  15. Housing Manager

    Posted a week ago by Adecco

    Remote job
    Salary:
    £26.61 - £32.00/hour
    Location:
    Redbridge, London
    Job Type:
    Temporary

    Responsible for 3 Senior Housing Officers and 2 Void Officers. Develop and implement strategies and policies for the housing management service, ensuring compliance with statutory and legislative requirements. Work closely with the Council's Community Engagement and Equalities … more

    Apply Now
  16. Neighbourhood Manager

    Posted 16/10/2024 by Hatched Recruitment Group

    Remote job
    Salary:
    £29/hour
    Location:
    Camden, London
    Job Type:
    Contract

    To act as the lead for a team of up to 10 Neighbourhood Officers and provide support in conjunction with their manager to a number of co-located staff. To support and coach members of the team. To understand what residents need and want and consider how best to deliver this. You will … more

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  17. Senior Housing Compliance Lead

    Posted 2 days ago by 4Recruitment Services

    Remote job
    Salary:
    £25.94/hour
    Location:
    Pitsea, Basildon
    Job Type:
    Contract

    All aspects of the role are to support the compliance with the Housing Ombudsman Complaints Handling Code and provide a dedicated focus on these areas to ensure that the best service we can provide to the Housing Ombudsman and our residents is delivered. DUTIES AND RESPONSIBILITIES INCLUDE. … more

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  18. Quality and Complaints Manager

    Posted 17/10/2024 by Sewell Wallis Ltd

    Salary:
    £45,000 - £55,000/annum
    Location:
    Rotherham, South Yorkshire
    Job Type:
    Permanent

    Sewell Wallis are partnering with our client an already well established and growing financial services business based in Rotherham as they look to appoint a Quality and Complaints Manager in this newly created role. We're looking for an exceptional, ideas person. This is not your everyday … more

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  19. ASB Enforcement Officer

    Posted 3 days ago by London Borough of Haringey

    Location:
    London
    Job Type:
    Permanent

    The officer will handle a caseload of complex ASB cases, requiring a multi-agency approach and various ASB interventions. Responsibilities include collaborating with the legal team to progress cases in civil and criminal courts, gathering evidence, and presenting cases. The officermore

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  20. Security Manager

    Posted 14/10/2024 by Staffline

    Salary:
    £45,000 - £55,000/annum
    Location:
    Central London
    Job Type:
    Permanent

    Manage the Security Officers on shift ensuring the distribution of daily rotas, duties, briefings on special instructions and check their understanding on these instructions. Manage gaps and absence by working closely with London duty managers and the Office Manager by identifying the more

    Apply Now
  21. Economic Development Officer

    Posted a week ago by Carrington West

    Salary:
    £28.20 - £32.45/hour
    Location:
    London
    Job Type:
    Contract

    Carrington West are assisting their local authority client based in London in the search for an Economic Development Officer to join their team on an initial 3 month contract, then rolling. We are looking for a highly motivated individual who will lead on and deliver a range of high street … more

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  22. Benefits and Housing Needs Officer - Hybrid

    Posted 2 weeks ago by Vox Network Consultants

    Salary:
    £27/hour
    Location:
    East London
    Job Type:
    Temporary

    If so, this Benefits and Housing Needs Officer position might be for you. ROLE PURPOSE. We are looking for applicants with extensive experience of assessing Discretionary Housing Payments [DHP] , Housing Benefits and Council Tax Reduction using the Academy system. MAIN AREA OF … more

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  23. Housing Lettings Officer

    Posted 10/10/2024 by TRI Consulting Ltd

    Salary:
    £20 - £27/hour
    Location:
    London
    Job Type:
    Temporary

    A Housing Association is currently looking for a couple of Housing letting Officers on a temporary basis for about 6 months. Key responsibilities are as follows. Showing the applicants properties at planned viewings. Assessing applicants documents following allocation. Communicating with … more

    Apply Now
  24. Supported Pathways Officer

    Posted a week ago by iPeople SC Solutions Limited

    Salary:
    £21 - £26/hour
    Location:
    SE1, Southwark, Greater London
    Job Type:
    Contract, Temporary

    … iPeople SC Solutions is currently recruiting Supported Pathway Officer to work for our client based in Southwark and surrounding areas. The successful post holder will ssist residents in securing their next stage housing, providing resettlement support so that they successfully move into … more

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  25. Customer Experience Manager (Property Services and Compliance)

    Posted 17/10/2024 by bpha

    Remote job
    Salary:
    £51,000/annum including Car Allowance
    Location:
    MK41, Bedford, Bedfordshire
    Job Type:
    Permanent

    Lead on stage two complaints received, that relate to the Property Services and Compliance including providing successful resolution to them and writing articulate outcomes. Responsible for leading on Housing Ombudsman reports and determinations, including helping to collate responses and … more

    Apply Now