Service Desk Manager
Posted 27/08/2024 by In Technology Group
- Salary:
- £30,000 - £40,000/annum
- Location:
- Clacton-On-Sea, Essex (18 miles)
- Job Type:
- Permanent
You will be responsible for overseeing the daily operations of the service desk team, ensuring efficient and high-quality IT support for clients. This role involves managing a team of technicians (4 engineers), handling escalations, maintaining SLAs, and creating processes to improve … more