IT Service Desk Manager
Posted 04/10/2024 by Xact Placements Ltd
- Salary:
- £55,000 - £65,000/annum
- Location:
- Reading, Berkshire (149 miles)
- Job Type:
- Permanent
Ensure top-tier service delivery, meeting performance benchmarks, and exceeding customer expectations. Key Responsibilities. Oversee incidents and requests, acting as the escalation point for critical issues. Manage major incidents, change management, and capacity planning. Ensure optimal < … more