Support Team Leader
Posted yesterday by 2mrw Group
- Salary:
- £40,000 - £45,000/annum Bonus, Pension, Training + more
- Location:
- Milton Keynes, Buckinghamshire
- Job Type:
- Permanent
Lead, coach, and manage a support team. Ensure timely ticket resolutions and escalate complex issues. Drive efficiency and customer service improvements. Implement change management and process enhancements. Track support metrics and identify areas for growth. Skills & Experience. Knowledge … more