ICT Helpdesk Team Lead
Posted a week ago by SF Recruitment
- Salary:
- £28,000 - £30,000/annum
- Location:
- Birmingham
- Job Type:
- Permanent
In collaboration with the IT Operations Manager, you will oversee the 1st and 2nd line support teams, ensuring smooth handling of BAU incidents, complex issues, and service improvements. This role acts as a key escalation point and is crucial for maintaining a reliable IT function. Strong … more