Due to rapid and extensive growth, we are now recruiting for a 2nd Childcare Enquiries Coordinator to support the business.

Enquiries Coordinator

 Manage end to end process of placement bookings.

 Deal with queries from parents and managers.

 Liaise with Creche Managers to assess current and future availability.

 Organise Viewings with managers and follow up.

 Manage enquires/waiting lists and match to vacancies.

 Ensure Creche Management Software is updated

 Accurately record and keep children's bookings and information up to date.

 Track leavers and starters.

 Liaise closely with creche accounts team at HO

 Constant communication with all involved people to ensure creche occupancy is optimised

EXPERIENCE / REQUIREMENTS

 Experience in a busy administration / coordination role

 Excellent customer care skills

 Proficient user of Microsoft Office, particularly Excel & Outlook.

 Excellent time management, administration skills and attention to detail.

 Strong organizational skills with the ability to work effectively under pressure and meet deadlines.

 Possess a strong work ethic and the ability to work as part of a team and on own initiative when required.

 Excellent oral and written communication.

 Relationship Building

 Exceptional Phone Manner, particularly under pressure

HOURS OF WORK | Monday to Friday, 8 hours, specific hours to be confirmed

LOCATION | Kilmacanoge, Bray, Co Wicklow

SALARY | DOQ&E

BENEFITS:

Company Employee Assistance Program

Discounted private health insurance

Bonus loyalty days

Career advancement opportunities

On-site training and Continuous Professional Development

Employee Incentive schemes