Assistant Manager - Expiring soon!
Posted 12/08/2024 by Oliver Dunne Restaurants
"Honesty, Consistency and Passion" is our mantra at ODR Restaurants.
We're looking for a dedicated and experienced Restaurant Assistant Manager to join our team. As the Restaurant Assistant Manager, you will play a key role in supporting the overall management of the restaurant, ensuring excellent customer service, and contributing to the achievement of business goals.
The ideal candidate should have strong leadership skills, a passion for the hospitality industry, and the ability to thrive in a fast-paced environment.
Responsibilities
- Assist in overseeing daily restaurant operations, including staff management, customer service, and inventory control
- Support the recruitment, training, and supervision of restaurant staff to ensure a high level of service
- Collaborate with the Restaurant Manager to develop and implement policies and procedures
- Maintain a positive and welcoming atmosphere for customers, addressing concerns and ensuring satisfaction
- Assist in planning and executing promotional events, marketing initiatives, and loyalty programs
- Handle administrative tasks, including scheduling, budgeting, and financial reporting
- Contribute to menu development and pricing strategies to optimise revenue
- Monitor and manage inventory levels, order supplies, and optimise stock control
- Collaborate with suppliers, negotiate contracts, and ensure timely and cost-effective procurement
- Support the Restaurant Manager in analysing sales data and identifying areas for improvement
Role Requirements and Skills
- Work experience as a Restaurant Assistant Manager or similar role in the hospitality industry.
- Familiarity with restaurant management software like seven rooms , maths and reporting skills.
- Serve guests in a positive, outgoing, and friendly manner.
- Thorough knowledge of drink & food menus offering in the restaurant.
- Ability to upsell menu items to guests by offering options and suggestions to guest's preferences.
- Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests.
- Properly and accurately close guest checks, process cash and credit card payments, record all wastage as shown on your induction.
- Be in full control of your section and have an awareness of what's going on around you.
- Follow the company procedures in which you will be fully trained before you start
- Follow the company allergen procedures when dealing with a guest.
- Attend and participate in all required meetings or training events.
- Understand the menus, offerings, and any upcoming events
- - A knowledge of the company and our sister venues is required.
Key Attributes:
- Must be able to work all shifts including, late finishes, weekends, and holidays.
- Requires fluency in the English language.
- Minimum 5 years of related experience in the role.
- Must have a strong F&B knowledge.
- Ability to accurately process cash and credit card transactions.
- Must be a team player and have a "can do" attitude.
- Ability to handle pressure and busy periods.
- Be clean, punctual, professional in your work and appearance.
- Type:
- Permanent
- Contract Length:
- N/A
- Contact Name:
- Login or register to view
- Job Reference:
- 48fcb976-f1b8-416e-b2c2-45f549f92de2
- Job ID:
- 1255000000000094077
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