"Honesty, Consistency and Passion" is our mantra at ODR Restaurants.

We're looking for a dedicated and experienced Restaurant Assistant Manager to join our team. As the Restaurant Assistant Manager, you will play a key role in supporting the overall management of the restaurant, ensuring excellent customer service, and contributing to the achievement of business goals.

The ideal candidate should have strong leadership skills, a passion for the hospitality industry, and the ability to thrive in a fast-paced environment.

• Assist in overseeing daily restaurant operations, including staff management, customer service, and inventory control
• Support the recruitment, training, and supervision of restaurant staff to ensure a high level of service
• Collaborate with the Restaurant Manager to develop and implement policies and procedures
• Maintain a positive and welcoming atmosphere for customers, addressing concerns and ensuring satisfaction
• Assist in planning and executing promotional events, marketing initiatives, and loyalty programs
• Handle administrative tasks, including scheduling, budgeting, and financial reporting
• Contribute to menu development and pricing strategies to optimise revenue
• Monitor and manage inventory levels, order supplies, and optimise stock control
• Collaborate with suppliers, negotiate contracts, and ensure timely and cost-effective procurement
• Support the Restaurant Manager in analysing sales data and identifying areas for improvement

Role Requirements and Skills

• Work experience as a Restaurant Assistant Manager or similar role in the hospitality industry.
• Familiarity with restaurant management software like seven rooms , maths and reporting skills.
• Serve guests in a positive, outgoing, and friendly manner.
•  Thorough knowledge of drink & food menus offering in the restaurant. 
•   Ability to upsell menu items to guests by offering options and suggestions to guest's   preferences. 
•  Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests. 
•  Properly and accurately close guest checks, process cash and credit card payments, record all wastage as shown on your induction.
•    Be in full control of your section and have an awareness of what's going on around you.
•        Follow the company procedures in which you will be fully trained before you start
•        Follow the company allergen procedures when dealing with a guest.
•        Attend and participate in all required meetings or training events.
•       Understand the menus, offerings, and any upcoming events
• -       A knowledge of the company and our sister venues is required.

Key Attributes:

•     Must be able to work all shifts including, late finishes, weekends, and holidays.
•      Requires fluency in the English language.
•      Minimum 5 years of related experience in the role.
•       Must have a strong F&B knowledge.
•      Ability to accurately process cash and credit card transactions. 
•      Must be a team player and have a "can do" attitude.
•      Ability to handle pressure and busy periods.
•      Be clean, punctual, professional in your work and appearance.