Elis deliver a complete textile rental and laundry service to all types of activities. We offer everything from clothing to chef ware, cloths, entrance mats, mops, bed and bath linen and hygiene equipment to public toilets. Across our four business lines - Hospitality, Healthcare, Workwear and Facility - we work with thousands of organizations all over Europe that make our lives possible.

We are currently recruiting for a full time Customer Service Administrator for our site in Glanmire, Cork.

Main Duties will include:

• Handle inbound calls from customers with care and interest
• Complaint handling and follow up
• Administrative Account Management (contract set-up, filing, reports)
• Data Input
• Responsible for customer care + retention to defined customers 
• Support to Customer Service team with admin and action tasks
• Updating Health and Safety Documentation
• Liaising with Distribution and Production Departments

The ideal candidate would be:

• Good interpersonal and communication skills on phone
• Customer minded problem solver - proactive.
• Computer skills
• Good business understanding and commercial skills
• Planning and organization skills
• Team player
• Conflict management

Previous admin experience essential

Strong IT skills especially in Word and Excel desirable

Hours: 5 days a week Monday to Friday 9am -5pm