The Responsibility:

• Represent Everlast Gyms as an ambassador for fitness
• Demonstrate our elevated ways of working always
• Driving all revenue lines from membership sales to product & secondary, to drive profitability
• Effective management of controllable costs like stock orders & cleaning supplies to eliminate wastage and overspend
• Lead by example on reception and the gym floor in this member facing role designed to enhance every visit
• Ensure central processes like STRIVE & MOVE are followed & delivered to the highest level consistently
• Drive collective buy-in to national focuses & incentives like #WORKOUTWEDNESDAY & #WeCommunicate
• Lead the recruiting, monitoring, training and onboarding of new team members within your gym
• Ensure that all daily, weekly & monthly operational processes are completed consistently and to a high standard using our in-house systems
• Willing and able to deliver honest, constructive feedback regularly to support all team members in achieving their potential and challenging them on a daily basis
• Reporting facilities & maintenance related issues in accordance with best practice guidelines
• Manage club rotas based on budgets, ensuring fully trained team members are always onsite
• Be resilient and agile to react to challenging situations and find solutions
• Able to effectively manage all policies and procedures including Health & Safety, inclusive of pool plant operations
• Ensure consistently high standards of cleanliness and presentation at all times whether on-shift or not two members of staff are working at the same time.