IT Support Specialist Intern
Posted yesterday by Bosch Group
• 1st and 2nd level IT support: Evaluate support requests and tickets, solve requests, using standard incident management tools and processes and ensuring peak performance
• Deliver varieties of the service without the support of the work instruction
• Support for IT Fleet Management processes: Installation, deployment, repair, replacement and return of company PCs and laptops, using standard tools
- Support the provisioning and decommissioning of mobile phones to end-users
- Enabling and consulting towards end-users on IT products & services
- User management tasks utilising internal tools
- Support for IT product and service pilots and rollouts
- Contribute to projects e.g. mergers and integrations, location/office moves
- Adherence to relevant guidelines and processes
- Contribute towards team and organisation objectives
- Provide infrastructure hands-on support, where necessary
- Provision of Local IT Services to the business
- Build trustful partnership with customers, peers and management
- Create solutions involving the use of existing techniques or tools
- Type:
- Permanent
- Contract Length:
- N/A
- Contact Name:
- Login or register to view
- Job Reference:
- 406000267134642
- Job ID:
- 1258000000000332751
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