Job Description

Working with the Care Manager to ensure Home Instead care operations have outstanding compliance.

• Provide support to our Care Professionals in their day to day job

• Onboard new carers and introduce them to clients

• Carry out introductions every time a Care Professional is matched to a client for the first time

• Support, supervise and mentor all Care Professionals

• Ensure all services are compliant with legislations, CQC standards and regulations

• Ensure the recording of all necessary information clearly and legibly in line with record keeping policies and procedures

• Responding to queries from clients

• Deliver care calls as required in emergencies and gaps in rota

• Take a turn on a rota basis to manage the office on-call telephone support service.

• Continually review and improve processes to ensure the most effective and efficient service is being delivered

 

Type:
Permanent
Contract Length:
N/A
Job Reference:
406000268664139
Job ID:
1258000000000335567

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