TSU Call Handler (Plymouth)
Posted 3 days ago by Continental
Please only apply if you live in or within a daily commutable distance of Plymouth. We are only seeking local candidates in the Plymouth area due to the requirement of successful candidates undergoing 6-8 weeks office based training.
Successful candidates after training will be required to work the following shift patterns, completing a week of each on a three week rotation:
0600-1430, 0800-1630 & 0930-1800: Monday to Friday.
Respond to customer requests for tyre related breakdown assistance (job taking, job allocation, chase) within agreed targets and timescales.
▪ Delivers a high level of Customer Service on all calls.
▪ Adheres to company work instructions and compliance measures.
▪ Ensures a high level of data quality.
▪ Maintains company quality standards at all times.
▪ Communicates effectively on all levels.
▪ Makes timely decisions within level of authority.
▪ Escalates all issues falling outside of the above for approval / decision.
▪ Uses own initiative when required.
▪ Carries out administrative duties accurately when required.
▪ To undertake other reasonable duties as required from time to time in support of the effective running of C360
- Type:
- Permanent
- Contract Length:
- N/A
- Contact Name:
- Login or register to view
- Job Reference:
- 406000270187292
- Job ID:
- 1258000000000339293
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