Operations Director
Posted 5 hours ago by Translate Plus
We are seeking an experienced Operations Director to oversee our production-heavy environment, with a strong focus on translation and transcreation and production. The ideal candidate will have a proven track record in managing workflows and ensuring quality deliverables while maintaining excellent client relationships.
Key Responsibilities:
- Leadership and Strategy:
- Develop and implement operational strategies to enhance efficiency and productivity in production processes.
- Lead and mentor a diverse team, fostering a culture of collaboration and high performance.
- Workflow Management:
- Oversee the workflow for translation and transcreation projects, ensuring timely delivery and adherence to quality standards.
- Analyse and optimize existing processes to improve turnaround times and resource allocation.
- Client Engagement:
- Act as the primary point of contact for key clients, building strong relationships and ensuring their needs are met.
- Conduct regular check-ins with clients to gather feedback and make necessary adjustments to services.
- Quality Assurance:
- Establish and maintain quality control measures for all translation and transcreation work.
- Collaborate with the quality assurance team to address any issues or concerns promptly.
- Reporting and Analytics:
- Monitor operational performance metrics and prepare regular reports for senior management.
- Utilize data to make informed decisions and drive continuous improvement initiatives.
- Type:
- Permanent
- Contract Length:
- N/A
- Contact Name:
- Login or register to view
- Job Reference:
- 406000270719282
- Job ID:
- 1258000000000339457
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