As the Key holder, you play a crucial role in building great customer experiences that not only elevate store sales but deliver an inspiring and inviting atmosphere. You'll support in delivering exceptional service and operational excellence. Through your team, you'll weave together a shopping journey that's genuine, personalised and always welcoming. 

Key Responsibilities:  

• Offering customers a high level of service through styling advice, product knowledge and store experience 

• Opening and closing the store and supporting the other members of the management team when required 

• Analysing selling information and working with the store management team to maximise the sales performance of your department 

• Leading a team of sales assistants to achieve excellent standards of service 

• Overseeing store operations  

• Being a brand ambassador and providing the best experience for our customers