• Update the Customer Asset Management records for both software and hardware Configuration Items.
  • Post-performance of an IMAC in the Customer approved Asset Management toolset and perform asset disposal, where required
  • Participate in the Customer's regular and ad hoc meetings as requested by the Customer
  • Update hardware Configuration Items (CI's) in the Customer's Asset Management Register (currently METIS) upon receipt of items or upon IMACD
  • Perform audit of Desktops, Laptop, Tablets, and Printers once a year, updating the Customer's Asset Register and reporting discrepancies
  • Co-ordinate with OEM's for managing Warranties and replenishing the CI items in hardware Buffer Stocks
  • Define hardware Buffer Stock products and replenishment levels
  • Manage and replenish hardware Buffer Stocks through the use of the Customer's internal ordering system (currently EASY)
  • Request immediate replacement of purchased Configuration Items (CI's) for all hardware 'Dead on Arrivals'
  • Implement hardware consolidation to rationalise and standardise on EUC equipment and minimise age related faults with the customer's agreement
  • Recommend alternative hardware products to rationalise the Customer's hardware portfolio and ensure continuity as products go end of life
  • Provide ad-hoc hardware reports as required by the Customer
  • Evaluate and test new hardware products (except PC and laptops) and provide the Customer with purchasing advice before the items become regular stock items.
  • Provide monthly report
  • Maintain availability of Buffer Stocks items (Item levels defined by Customer)
  • Maintain Tape Media Buffer Stock
  • Order media tapes for the datacentre tape robot libraries.
  • Label and dispatch tapes to the Customer's datacentres
  • Manage the datacentre media tape rotation by ejecting full tapes from the tape robot libraries and loading empty tapes.
  • Keep an inventory of all tape rotations.
  • Manage the physical movement of tapes through the management of the Customer's data archive company (Iron Mountain) and record the whereabouts of all media tapes.
Type:
Permanent
Contract Length:
N/A
Job Reference:
24-00722-1314-3
Job ID:
1276000000000006015

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