Credit Controller

Dudley (Hybrid role 2 fixed days in office, Tuesday and Thursday, 3 days home office)

Monday - Friday 8:30-5pm

Salary - £22,486 with bonus opportunities

Ready to Make a Move? Let Us Help! - If you're living more than 2 hours away from this role's location and gearing up or willing to settle into a nearby permanent residence, we may be able to offer you a relocation package. You could receive up to £5,000, tailored to your specific needs.

Rentokil Initial is one of the largest business service companies in the world comprising a number of global brands including Rentokil, Initial and Ambius. In the UK we have 10 businesses covering a range of business services from Pest Control, Washroom Hygiene, Specialist Cleaning, Interior Plants through to Property Preservation & Dental & Clinical Waste management

We are currently recruiting for a Credit Controller to join our established Finance team in Dudley.

Key responsibilities of the Credit Controller will include the following;

• Debt management and collection of customer accounts     
• Responsible for own section of ledger                                                                                 
• Achievement of agreed collection targets
• Provide reports on performance of accounts
• To control and monitor the daily debt
• Monitor cash allocation and propose corrective action on allocated accounts where needed
• To ensure correct procedures and processes are in place as per credit policy established to chase payments from customers on a regular basis
• To escalate serious issues to Team Leader or the Credit Manager
• To ensure all daily task are achieved i.e. unallocated cash, taking accounts off dispute, chase customers when promise to pay date fails to result in payment 
• Ensure that your customers are your first priority and excellent customer service is delivered at all times                                                                                           
• Manage a high level workload and pick up any ad hoc projects to support the department 
• Ensure that all Business Operational Manager queries are resolved within agreed timeframes
• Ensure all Client queries are resolved within agreed timeframes
• Other general administrative duties associated within the Finance Shared Service Centre
• To develop effective regular communication links with stakeholders
• Accountable for delivering against own role description
• To take ownership of targets and objectives

Requirements

To be considered for the Credit Controller position you will ideally have the following;

Essential;

• 2+ years experience in Credit Control
• Experience managing your own Ledger of Accounts
• Familiar with MS Office 365 formulas, formatting and sorting
• Previous call handling experience
• Ability to follow the Hybrid working structure 

Desirable;

• Experience working in Finance Shared Services
• Experience managing commercial customers
• Self-motivated, enthusiastic and flexible

Benefits

What we offer in return..

As well as joining a FTSE100 and award winning Finance team, we also offer you:

• A competitive salary package
• Monthly Bonus scheme
• Rentokil Rewards (includes cash back and discounts on multiple retailers)
• Salary grading system linked to performance for those colleagues who are keen to develop their career within our business
• Company pension
• Option to contribute to a private Healthcare plan

Whilst our Finance team comes from a range of different backgrounds, we find most of our Credit Controllers have previously worked as Payroll Specialists, Finance Administrators, Administrators, Customer Service Administrators, Payroll Assistants or have administrative experience within a Finance Department.

For more information on the Rentokil Initial family, please visit our website (url removed)

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