JOB JOB TITLE: Security Officer

LOCATION: Yate Shopping Centre

PAY RATE: £12.50 per hour

SHIFT PATTERN: 4 on 4 off, 33.25 hours per week

Requirements

Main Duties & Responsibilities:

· To readily interact with all visitors/tenants within the shopping centre, delivering first class customer focused service.

· Carry out regular patrols of the shopping centre as detailed in the site Assignment Instructions, being proactive at all times.

· Be professional, pleasant, friendly, courteous and helpful at all times whilst carry out duties to the highest standard.

· To ensure exemplary standards in personal grooming, strictly adhering to the site uniform requirements.

· Continuously look for opportunities to be of assistance to visitors at the shopping centre, proactively offering assistance wherever opportunities arise.

· To ensure that the site is a safe and non-threatening environment for all visitors/tenants.

· Ensuring all incidents are managed in accordance with site policies and procedures.

Person Specification:

• One team approach.

• Take ownership of all situations to ensure tasks are completed or escalated when necessary.

• Aim high and achieve.

• In all things and respect to all people.

ESSENTIAL SKILLS:

• Excellent organisational skills with the ability to balance competing priorities and workloads.

• Excellent written and verbal communication skills.

• Ability to work unsupervised and take responsibility.

• Ability to remain calm under pressure.

Benefits

We’re proud to offer a great range of benefits including:

• 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
• Mental Health support and Life Event Counseling
• Get Fit Programme
• Financial and legal support
• Cycle to work scheme
• Access to Lifeworks, our innovative employee app where you can find:

• Perks: discounts, gift cards, cashback, and exclusive offers
• Life: Search for resources and tools on topics ranging from family and life to health, money and work
• Support: Online chat or telephone service for urgent support in a crisis