Civica is the UK’s leading public sector software provider, with more than 22 years of sustained growth.

We’re developing and delivering the technologies that are transforming our vital public services, across Local Government, Education, Healthcare and beyond.

We are recruiting for a Business Centre Co-ordinator / Receptionist who will have the opportunity to run and manage our Business centre in Bristol.

Requirements

This a great opportunity for a highly organised, pro-active, self-starter who has previous front of house or customer facing experience. You will be a bubbly and energetic individual with a real passion for providing a 1st class service.

Key Duties and Responsibilities:

• Covering the office reception and all administrative duties, Meeting and greeting customers professionally and keeping facilities in showcase conditions at all times
• Manage meeting rooms and workplace booking system effectively
• Liaise with contractors and ensure relevant documentation is completed
• Conduct a daily check of the building and report all issues to Facilities Management.
• Maintain stock levels for the breakout areas and stationery, placing orders and checking deliveries
• Organise and coordinate virtual office events and encourage fundraising activities
• Ensuring that the Business Centre remains compliant for H&S and other ISO standards
• To be certified and maintain certification as a Fire Marshal and First Aider

The ideal candidate will have:

• Experience in a customer facing role, ideally covering front of house
• Knowledge of Health and Safety procedures
• Strong communication skills both face to face and written
• Competent IT Skills in Microsoft Systems

Benefits

Life at Civica: Life at Civica is fun and flexible. We have the following benefits that make us – one of the top employers of choice and a great place to work.

Civica Foundation | Giving Culture: We encourage our people to take advantage of our Days of Difference initiative that makes a lasting impact in the community through goodness and charity.

Civica Culture | Work life balance and Blended working: Flexible working, less commuting and more time with friends and family gives a perfect work life balance to our people.

Learning and Development | Growth Opportunities: Civica has a unique 70:20:10 learning model, which supports your learning demands in an interesting, challenging & fun way!

Benefits

• Employee Wellbeing: Being a people-first company, we have integrated health and wellbeing benefits for our members and their family. We have a team of Mental Health Champions working hard to change the stigma around Mental Health. We routinely run awareness workshops to ensure our colleagues better understand how Mental Health can impact your day-to-day life. We are available for support when you need it most and actively encourage our people to reach out to us.
• Generous Leave Policy: Civica allows you to take time off from work with generous leave benefits
• Rewards and Recognition: We recognise and appreciate our colleagues for their contribution by monetary/non-monetary recognitions and rewards.
• Tenure Milestone Recognition: We value and recognise the years of service of our people.
• Employee-led Affinity Groups: Civica has different affinity groups in place, where people can share experiences and put forward their ideas, suggestions, and recommendations to make Civica an even more inclusive organisation for everyone. Our groups are for anyone who wants to support and ally with that community.

Civica Accolades:

• ‘Investors in People’ – Gold: We prioritise the development of our colleagues to match their ambition.
• Great Place to Work: We are dedicated to creating an outstanding employee experience.
• Financial Times - Diversity Leader 2023: We’re committed to maintaining an inclusive and supportive culture.
• Australian Business Awards – Employer of choice
• Top rated employer – Glassdoor: Our average length of service is 9 years.
• Societal Impact: Our solutions impact positive societal change, supporting local Authorities, Schools, Police forces, the NHS and numerous Central Government offices.