We are thrilled to offer you an exciting opportunity to join our HR Shared Services team based in Dereham, Norfolk. This role is essential to the continuous success of our HR Transactional Shared Services offer, known as our HR Hub. As the leader of this team, you will play a crucial role in providing daily direction, coordinating operational elements of the employee life cycle and identifying and driving continuous improvement to our processes within multiple Culligan UK & Ireland businesses. Your responsibilities will include managing key internal and external relationships to ensure that we consistently deliver an exceptional level of service.

Job Responsibilities:

Leadership:

• Provide daily direction to the HR Transactional Shared Services team, delivering a natural coaching and development style through formal and informal methods, whilst managing team movements / absence management / PDR’s as required

• Lead regular team communications to maintain the continual improvement agenda as we grow our HR Transactional Shared Services offer

• Oversee the production of key data sets and timetables for required stakeholders

• Establish strong working relationship with Managed Payroll Bureau Account Manager and Key Stakeholders who are integral to our HR Transactional Shared Services offer

Payroll & Pension Provisions:

• Hold the role of payroll expert for the HR Transactional Shared Services, demonstrated through coaching others and being responsible for their own allocated payroll account(s)

• Oversee the monthly payroll sign off process with key stakeholders (i.e. finance business partners), ensuring these take place in good time and with robust governance processes in place

• Own the building of new payroll codes to ensure correct processing and reporting of pay slip activities

• Oversee pension schemes, ensuring their management in accordance with The Pension Regulator and pension scheme rules, to include re-enrolment activities.

• Maintain GDPR compliance practices when managing and sharing employee and payroll data in applied in accordance with the GDPR Officer & company policy.

System Management and Functional Improvement:

• Grow solid working knowledge of all HR related systems in place, supporting the HR & Data Coordinator in exploring system functionalities to drive continuous improvements and efficiencies, removing unnecessary process touch points

• Support the build of and maintain up-to-date, comprehensive guidance notes on using the HRIS & Payroll system

• Educate and encourage manager usage of HRIS self-service features in the required way to capture employee information, payroll changes and key personnel data.

Continuous Improvement:

• Support the shaping and delivery of key project as required

• Support migration of new business, when acquired, into HR Hub ways of working

• Perform governance and quality checks on payroll and HR tasks to maintain excellent standards

Health & Safety:

• Drive H&S mind-set and encourage all employees to report all incidents, observations & near misses. 

• Highlight and recommend methods/tools we can use to increase employee health and safety.

Requirements

• Minimum of 5 years of experience in HR Shared Services or a similar role.
• Minimum CIPD Level 5 Qualification
• Comprehensive Payroll Experience
• Demonstrated experience in managing and leading a team.
• In-depth knowledge of HR processes, systems, and best practices.
• Strong analytical and problem-solving skills.
• Excellent interpersonal and communication skills.
• Ability to work collaboratively and build effective relationships with stakeholders.
• Experience in HR system implementation and project management is preferred.

Benefits

• 25 days holiday + bank holidays

• Additional Annual Holiday option to buy or sell
• Product discounts
• Cycle Scheme
• Online discount/perk platform
• Enhanced Maternity & Paternity Leave
• Life Assurance
• Ongoing Training & Development
• Employee Assistance Programme