JOB TITLE: Security Officer

LOCATION: Corn Exchange, Manchester M4 3TR

SHIFT PATTERN: Wednesday to Sunday, 40 hours per week

PAY RATE: £11.56 per hour

ROLE OVERVIEW AND PURPOSE

Security Officer will ensure exemplary standards of Security and Customer Service are always provided to the client and visitors to the site. The role will be the public face of the Security Team and should always act with professionalism. A can-do attitude is essential in this highly influential role.

Main Duties & Responsibilities:

·          Be an ambassador of the site delivering first class guest focussed service each time.

·          Works as a team player in meeting guest needs and actively contributing to the efforts of all departments.

·          Carry out regular patrols of the centre as detailed in the site assignment Instructions, being always proactive.

·          Continuously look for opportunities to be of assistance to visitors at the centre, proactively helping wherever opportunities arise.

·          Ensuring all incidents are managed in accordance with site policies and procedures.

·          Liaising with site control room proactively reacting to incidents and ensuring colleagues are fully briefed and always supported.

·          Intelligent understanding of human behaviour, monitoring and surveillance of suspect individuals, logging, and reporting incidents in line with site/company polices.

·          Maintain vigilance and highlight/manage unauthorised access by banned individuals.

·          Ensure radio procedures are always adhered to.

·          Liaise closely with the Environmental Services team delivering one service and highlight opportunities in working as one team.

Essential Requirements:

• Excellent organisational skills with the ability to balance competing priorities and workloads.
• Good written and verbal communication skills
• To be confident at work.
• Able to remain calm under pressure.
• Adaptable and flexible in approach to work required.
• Excellent observational skills.

Qualifications:

• Must meet all requirements to receive required SIA badges (if applicable), including successful completion of a background check and 5-year work history. Training will be provided if required.
• For our security officer roles, we require a Door Supervisor or Security Guard badge. We offer upskilling and additional training.

WHAT WE OFFER:

·       An online platform with company perks, discounts, etc.

·       Online payslips available days before the pay date.

·       Company events such as the annual Team Member Appreciation Week

·       ABMCares – participate in charity initiatives of your choice, a paid day off to volunteer, a matching program for charitable donations, and more.

·       Career progression: many of our frontline employees decided to go into managerial roles.

·       Training & upskilling opportunities: First Aid, Mental First Aid, Brand Ambassador course, IOSH Working Safely, IOSH Managing Safely, and many more courses available through ABM University – our bespoke learning platform.

·       Employee Awards: ABM Heroes, Employee of the Month, Long Service awards.

·       Site social outings, celebrations and events.

·       Corn Exchange is in prime central location with excellent transport links (trains, buses, tram).

·       ABM provides support with license upgrades, expiration, and renewals.

·       Discounted access to onsite restaurants & activities.