Account Support - Expiring soon!
Posted 15/08/2024 by Tersus Consultancy
Join Our Team at Tersus Consultancy!
Tersus are recruiting for a Account Support Admin to assist our Account Managers with their day to day administrative tasks. Working Monday to Friday with a 37.5 hour working week.
About Us:
Tersus Consultancy, the largest asbestos consultancy in the UK, are securing numerous exciting projects nationally, this means we need a detail oriented account support to assist our account managers in their busy role.
What will you be doing?
- Dive into the action by helping our Account Managers maintain customer accounts, ensuring smooth sailing for our clients
- Handle client communications, responding promptly and professionally to inquiries
- Work closely with internal teams to tackle customer requests and troubleshoot any issues that arise, ensuring our clients receive top-notch service every time
- Maintain meticulous records of client interactions and transactions, ensuring nothing slips through the cracks
- Assist in the creation of reports and presentations for client meetings
- Collaborate with our sales team to spot potential areas for account growth, ensuring our clients are always getting the best we have to offer
Requirements
What do you need?
- Previous experience in an administrative or customer support role
- Communication and interpersonal skills are essential
- Proficiency in the Microsoft Office Suite (Word, Excel, Outlook)
- Exceptional organisational and time-management skills are key to staying on top of tasks
- Ability to multitask and prioritise tasks effectively in a fast-paced environment
- Experience with CRM software (e.g., Salesforce) would be a fantastic addition to your skill set
Benefits
- 23 days of annual leave plus bank holidays – increasing to 25 with length of service.
- 10 extra paid days leave for Reservists and Cadet Force Adult Volunteers to attend their annual training.
- Life Insurance offered after 6-month service
- Enhanced Sickness, Bereavement, Maternity and Paternity pay.
- Employee Assistance Programme for all personal concerns, finance, home etc
- Up to 5 paid counselling sessions.
- Pension salary sacrifice scheme resulting in National Insurance savings.
- Annual pay reviews
- Accredited mental health first aiders available for confidential help and support.
- Access to our benefits platform for discounts on shopping, financial wellbeing advice, gym memberships, tech benefits, cycle to work and many more
- Free Mortgage Advice
- Referral bonus payments of £2000 for every successful asbestos surveyor*
- Length of Service awards at key milestones starting at 5 years.
- Lots of progression and development opportunities.
If you're ready to join a winning team and advance your career, we'd love to hear from you!
Built on Sustainability, Trust, Accountability, Respect, Safety
- Type:
- Permanent
- Contract Length:
- N/A
- Contact Name:
- Login or register to view
- Job Reference:
- 8401FC9962
- Job ID:
- 1277000000000152967
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