Are you ready to rethink your routine? We’re looking for a Logistics and Warehouse Contract Manager to join our Operations team. Reporting to our Head of Supply Planning, our Logistics and Warehouse Manager will manage and monitor the storage and distribution of goods, with the aim of optimising and enhancing our Warehouse and Logistics to ensure sustainability and customer satisfaction.


Welcome to Trinny London!

Here at Trinny London, we’re changing the face of makeup and demystifying skincare, and we're only just getting started. Founded in 2017 by Trinny Woodall, Trinny London is challenging people all over the world to rethink their routines.

We have achieved tremendous growth since 2017 and we’re proud to be one of Europe’s fastest-growing beauty brands. We’re generating millions of sales by developing innovative products, acquiring hundreds of thousands of supporters and customers all over the world, and more importantly, building a talented and motivated team to support our fantastic growth.

We live by three core values: bring fearless passion, act with smart intent and all wear yellow together.

We always go the extra mile, working together to push boundaries and celebrate our wins and learnings as a team. We listen to every idea, big or small, and make considered decisions. We support each other to achieve our goals and thrive on collaboration.

The Role 

Your daily to-dos might look like this:

• Manage and oversee our warehouse and transport function, including warehousing, storage and compliance. Owning the reporting of 3PL warehouse and logistics KPIs in order to drive efficiencies, service improvements and cost reduction.
• Working with our Head of Supply Planning for warehousing and Logistic P&Ls.
• Managing our day to day 3PL relationship, being the first point of contact, to ensure we’re delivering excellent service to our customers. 
• Set up and manage third-party warehousing contracts ensuring cost, quality, and service standards.

• Ensure optimal internal and external warehouse capacity and utilisation to meet seasonal demands.
• Review KPIs, perform root cause analysis, and implement solutions to recurring issues.
• Ensure compliance with export regulations.

• Be the key contact for all 3PL and internal Trinny London functions.  Ensure 3PLs receive regular forecasts and key operations activities updates.
• Own the Global and Local Logistics/transportation needs, both for warehouse to customer and component/finished goods vendors to warehouse.
• Manage logistic partner relationships
• Tender logistic service providers to ensure best in class service at optimal costs 
• Manage the Logistics Coordinator, ensuring all critical timelines are met and the business has all current and relevant information..
• Ensure Trinny London is up to date and compliant with all international trade requirements.
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Use stakeholder management skills to work cross-functionally within the supply chain and wider business, ensuring our network is suitable for Trinny London’s long-term business objectives
• Work with our Head of Supply Planning to review our current supply chain network  and ensure it is fit for purpose and meets Trinny London’s current /future needs, suggesting optimisations where identified:
• Lead, and manage our logistics and 3PL partners; conducting negotiations, 
• building strong relationships with new and existing suppliers, 
• modelling and managing supply chain network changes, from concept to delivery
• Work closely with our Product Innovation team to support form a Logistics perspective on new product development, packaging innovation or rebrands and inputting any E2E supply queries
• Support our Head of Supply Planning to improve our fulfilment process, putting in place corrective actions and keeping an eye on evolving processes and technologies to ensure we remain best-in-class

Requirements

These skills will help you go far in this role:

• Bachelor's degree in supply chain management, operations, logistics, business administration, transportation, or engineering is desirable
• Demonstrable experience working in  warehouse, logistics, or transportation
• Previous experience managing and developing direct reports
• Strong team player with the ability to coach, and provide training for junior team members
• Ability to work independently and handle multiple projects simultaneously
• Excellent knowledge of excel with analytical, problem solving and organisational skills
• Desire to consistently improve on process and improved efficiencies

We love to hear from anybody interested in Trinny London! Although it’s useful to have the skills listed above, we’re always eager to hear from ambitious people looking for their next challenge. 

Benefits

Our mission is to give our customers the tools they need to be their best. And the same goes for our team through our benefits:

• Flexible working with core working hours
• Hybrid working, 2-3 days in our amazing office, which is fully stocked with snacks and drinks
• 25 days holiday (we're also partial to a handful of spontaneous and well-earned Wellbeing Days throughout the year, as well as Early Finish Fridays and Summer Fridays)
• Welcome to Trinny London Starter Stack and swag
• Company discount for yourself, your friends, and family
• Vitality health scheme, EAP and Medicash (including dental, optical & audiological care)
• An annual personal training and development budget
• Enhanced family friendly packages 
• Pension scheme
• Cycle to work scheme
• T-Parties = many office socials as well as summer and festive celebrations!
• Rewards and Recognition Scheme (awarding length of service with gifts, vouchers and additional annual leave)

Equal Opportunities

We celebrate diversity in our customers, our products, and the teams we build. We champion inclusivity and want everyone to be the best versions of themselves.

We’re committed to equal opportunities and welcome people from all backgrounds, with their unique perspectives, ideas and experiences.