Business Development Executive 

Location: Hemel Hempstead

Salary: £23,000 – £25,000

Hours: Full time, Monday to Friday, 09.00am – 17.00pm

Benefits:

• 25 days of holiday plus bank holidays, increasing with length of service (pro-rated for part-time hours)
• Free on-site parking.
• Beautiful and rural office location.
• Generous company sick days exceeding the statutory minimum.
• Continuous opportunity for career progression and further qualifications.
• A friendly and social office, holding team events throughout the year.
• Pension Contributions & Competitive Employee Benefits Schemes.
• Life Insurance.
• Free eye tests.
• Health & Wellbeing Spending Account: This can be used for a range of expenses, such as health support, fitness and sports activities.

The Company

We are one of the most trusted and reputable organisations in the insurance industry, consistently winning consumer awards for our excellent products and best-in-class customer service. With over a century of experience, we manage our clients from local offices, ensuring that community is at the heart of our business.

Our Cultural Principles

• We are accountable.
• We develop ourselves and others.
• We continuously improve our customer experience.
• We have fun through work.
• We have a positive mindset.

The Role

We are seeking a dynamic and enthusiastic Business Development Executive to join our team. In this exciting role, you will play a crucial part in supporting the Agency's strategic goals by actively contributing to the growth and development of leads for our General Insurance and Financial Services products. Your friendly and proactive approach will be key in identifying new opportunities and fostering relationships that drive our business forward.

Main Responsibilities:

• Proactive contact with existing and prospective customers which is targeted, compliant and provides excellent customer service and leads to the generation of general insurance leads in line with set targets.
• Manage our CRM system to identify opportunities in line with the business’ growth ambitions and risk appetite, co-ordinate sales campaigns and distribute opportunities to the team.
• Manage CRM system and reports to collate data on upcoming opportunities the team have, as well as opportunities they have worked on. 
• Consistently provide excellent levels of customer service in all interactions with potential and existing customers, delivering on promises, meeting their needs, and exceeding expectations.
• Always demonstrate high values of trust and integrity, acting as a positive role model in line with the Agency’s policies and cultural principles.

Requirement:

• Previous sales experience and or experience in a targeted and driven sales generating role and proven track record in delivering excellent customer service.
• Excellent communication skills both verbal and written.
• GCSE in Maths and English (A-C grade) or equivalent.
• Excellent attention to detail and organisational skills.
• Strong IT literacy, proficient using MS Office Applications.
• Able to manage own workload and able to work effectively under pressure.
• Great team working and ability to build effective relationships through positive behaviours, honesty and integrity.
• Ability to use own initiative.
• Align well with our cultural principles.
• Demonstrate a strong commitment to quality by adhering to procedures and regulations with care, skill, and diligence.

Desirables:

• Knowledge of Commercial Insurance.
• Previous experience dealing with businesses or high net-worth customers.
• Own transport & full UK driving licence.