Main purpose of job

New business development and administrative support

Key responsibilities, duties and tasks

•  Research and business development 
• Manage email campaigns, follow-ups, and responses efficiently, ensuring timely communication.
• Draft and send professional, clear, and engaging emails to existing and potential new customers
• Engagement and prospecting
• Occasional outbound cold calling
• Outbound calls to existing customers
• Keep CRM up to date with contacts and activity
• Marketing/Tele sales
• Utilization of CRM software
• Updating relevant parties, where required, news and information that is relevant
• Support additional administrative tasks such as data entry
• Other sales projects as required

Key goals and KPIs

• Number of quality email responses
• Number of quality conversations
• Acquire potential new customers contact details and update existing

General expectations

• Maintain personal and professional development to meet the changing demands of the job and participate in appropriate training activities
• Undertake such other duties, training and/or hours of work as may be reasonably required and which are consistent with the general level of responsibility of this job, whether that be on-the-job training, in-house training or external training courses
• Undertake health and safety duties commensurate with the post and as detailed in the Company’s Health and Safety Policy
• Act as an ambassador of the Company and promote the company brand, always displaying a positive image to customers and members of the public
• Live and breathe our core values – insight, determination and integrity; deliver to our mission statement and promote the Company’s long-term vision
• Adhere to relevant quality and regulatory requirements at all times

Requirements

Qualifications and training

It is essential that the postholder has:

• Qualification to A-level standard or equivalent
• Previous experience in an administrative role with a focus on email communications and CRM management
• Business development experience

Skills and abilities

It is essential that the postholder has:

• Strong communication (oral and written) and numeracy skills

• Excellent written communication (emails), professional, clear, concise, and grammatically accurate.

• Effective and confident telephone skills, with an excellent level of English
• Ability to work effectively both individually and in a team
• Good ICT skills

Other requirements

It is essential that the postholder has:

• Attention to detail, with good planning and organisational skills
• Drive and enthusiasm
• The potential to grow and develop in line with the business
• High degree of self-motivation
• Ability to influence and engage with colleagues, peers, key customers and prospects
• Positive, professional and confident approach
• Continuous improvement mindset
• Full driving licence
• Ability to work remotely

Benefits

• Competitive salary
• Company laptop provided
• Annual leave: 25 days per year and public holidays pro-rated
• Private medical healthcare cover
• Training and development opportunities
• Free hot/cold drinks and snacks etc.
• Free parking

About Accora:

We are a dynamic and innovative company dedicated to designing and manufacturing assistive medical devices that enhance the lives of people who require extra support due to age, disability or injury. Our team is passionate about creating products that enable individuals to live as fully and independently as possible, with safety and comfort at the forefront of our design philosophy.

This is a fantastic opportunity for an individual who is committed to making a positive impact in the lives of others and who shares our values of insight, determination, and integrity.

If you are passionate about creating products that improve the lives of others and are looking for an exciting new challenge, we encourage you to apply for this role. To learn more about our company and the products we create, please visit our website at www.accora.care

Please note: we take the protection of your personal data seriously and process it in accordance with GDPR and relevant data privacy laws. By applying, you consent to us processing your data for recruitment purposes. Your personal data will be securely stored and not shared with third parties without your consent. You have the right to access, correct, or delete your data. To do so, contact us at (email address removed)