We are Touchstone, we are property managers, we are part of the Places for People Group. Places for People are placemakers; our work impacts on the lives of people across the U.K. – providing homes to live in, communities to retire to, spaces to stay active, supported homes for independent living, and student accommodation. Our places work when they work for everyone.  

How do we do all this? By surrounding ourselves with Process Driven people, Commercial people and Innovative people. Our people live and breathe our SPIRIT values; we are the place for spirited people.

We recently embarked on a journey to make Touchstone a brilliant place to work and believe having employees who feel happy about working here plays a big part in this. In 2018 we won Employer of the year, at the Property Week all-star management awards and we are proud to continue our journey to become a brilliant place to work.

More about your role

Yours will be a strategic role as we are always looking to improve what we do and the service we provide to our clients. You will review all processes related to maintenance and evaluate what improvements could be made that can be rolled out across the business. This process must deliver efficiencies for our clients through cost management and a better customer journey for our customers.

This will be a fast paced role that will require quick understanding of challenges and providing quick resolutions to these challenges.

For more information please download our job profile available on our website.

More about you

You will have a background in preparing or reviewing maintenance costs either client or contractor side. You will also provide technical, quality, costing support and training to colleagues on an ongoing basis through toolbox talks and other training methods. To be considered you must have a solid background in maintenance, surveying or contracting. Ideally you will have experience of working with and managing contractors and working within a customer reactive environment. An awareness of property legislation and landlord and tenant obligations is essential.

The benefits

Our ambition gives you all the challenge you could wish for and that's why we can offer you tangible and exciting career progression in a diverse and pioneering business.  

Here people can flourish, thrive, better themselves and work in fantastic communities with inspirational colleagues and customers.

We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package to help colleagues save money or make their lives a little bit easier. We care about the health and wellbeing of our colleagues and have trained mental health first aiders, a resource available to all employees, along with our employee assistance programme. We've implemented porridge mornings, fresh fruit provisions to our offices, relaxed our dress code and improved policies for a better work / life balance.