The Role: Operations Administrator

Location: Uxbridge

Salary: £30 - £32k

Status: Permanent

Hours: 0800-1630 (Within reason the client is flexible on hours)

Your Mission: Reporting to the Operations Director, this varied operational role requires someone to wear several hats at any one time, playing a pivotal role for both internal and external customers.

The Client: A wonderful family-run business with an exceptional company culture and values. An employer who does care about their employees, is kind, friendly, approachable, and engaging.

The Position: Operations Administrator

• Assist with arranging installs, including planning/scheduling, and liaising with site contacts.
• Produce all installation related paperwork including RAMS, O&M’s, on-site drawings, and collate completed project sheets from installers as required.
• Produce manufacturing job sheets for warehouse team.
• Be flexible and assist other staff members with additional office duties as required.
• Working alongside the Operations and Finance team to achieve our monthly Invoiced sales target.
• Confirming site access details
• Booking in installations
• Job paperwork production/collation
• RAMS, O&M etc. paperwork production
• Installer communication – proactive/reactive
• Dealing with emails/installation requests/etc
• Phone answering – general operations enquiries related.
• Raising customer invoicing on Sage as required (training will be provided)

Ideal Candidate Profile: (Personality is key over and above skills and experience:)

• Highly organised and able to assist the Operations Team to ensure that all delivery timescales are met.
• Good people person who can work well with all types of people.
• Flexible and willing to do whatever is required to achieve goals and targets.
• Ability to maintain systems and processes – proactive as well as reactive.
• Creative thinker who can find new solutions and ways to improve existing processes.
• Great attitude to help maintain the company culture and atmosphere.
• Competent with IT, including all standard Microsoft programmes.
• Confident in customer service including phone calls and emails.
• High standard of communication skills ability
• Produce weekly sales reports for the Management Team

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