Customer Service Advisor
Posted 16/05/2024 by Daniel Owen Ltd
Monday - Friday
Permanent position
£28,000 per annum
Hybrid working available
9am - 5pm
Must have previous experience working within a Call Centre for Social Housing contractors/Councils
Required experiences:
- Experience of working in a similar environment E.G working within an office that supports commercially focused services
- Self-Motivated, flexible, and Resourceful
- Able to work to tight deadlines
- Able to work as part of a team and on own initiative
- To prioritise heavy workloads
- To commit to operative in a customer focused environment
- Be a good team player
- Intermediate to advanced level with IT skills especially MS Word and Excel
- Experience of working in an administration/secretarial role
- Good standard of written English
- Self-discipline, with demonstrably good time management skills and the ability to manage several priorities
- Ability to multi-task, and work efficiently and accurately under pressure
- Professional and pleasant manner in dealing with internal and external customers
- Excellent telephone skills
- You will be expected to carry out the below duties:
Day-to-day Duties include:
- Manage and maintain relevant filing systems and databases
- Work with the team manager to ensure that relevant administrative tasks are dealt with efficiently
- Complete general administration tasks as and when required to meet the needs of the department
- Liaise with internal and external contacts to ensure a smooth flow of information and work between the departments
- Monitor and record costs incurred by the department
- Ensure effective and efficient processing of documents, working within set time frames
- Type:
- Permanent
- Start Date:
- ASAP
- Contract Length:
- N/A
- Contact Name:
- Login or register to view
- Telephone:
- Login or register to view
- Job Reference:
- AH1605_1715854921
- Job ID:
- 221665700
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