We are delighted to be working on behalf of our client who is committed to service excellence in-store, outdoor and online. They are dedicated, knowledgeable and client focused people who aspire to make a difference every day. 

The Role

• To support the client facing account teams in providing a service that focuses on putting the customer first, delivering against agreed SLA’s and KPI’s at all times.
• Your primary focus will be to turn client requirements into right first time briefs into studio and production teams.
• You will support the client teams in managing projects from start to finish ensuring they are flawlessly moved through the business to provide client satisfaction.
• Be pro-active in your approach, helping the account and production teams, meeting all business objectives.

Skills/Requirements:

• Understanding of the print / point of sale industry would be advantageous but is not essential
• Ability to build and develop excellent relationships with internal and external stakeholders
• Good spoken and written communication skills
• Good people skills and experience of working with a range of colleagues and clients
• Good organisational and time management skills
• Sharp attention to detail
• Confident with a professional manner
• Cooperative and flexible in approach
• Responsive to change and adaptable to different work situations
• Ability to work under pressure and to tight deadlines
• Displays a positive ‘can do’ attitude

Hours of work:

9.00 am to 5.30pm, Monday to Friday (37.5 hours per week). 
Please note this is a fully office based role.