Service Advisor
Posted 2 weeks ago by Holt Recruitment Ltd
Our client is a prestige main dealership and have the requirements for an experienced, high performing Service Advisor to join their successful Aftersales team in Ipswich.
- 8am to 5:30pm Monday - Friday
- Individual bonus – CSI, labour sales and individual tyre sales
- 1 in 3 Saturdays
- Full team of Technicians
- Very stable FOH team
- OTE over £30,000
- Ensure customers are aware of service and repair work required to their vehicles in a professional manner
- Face to Face Customer Service
- Advise on estimated costs of repairs and work to be undertaken
- Sell additional products as appropriate to customers’ needs
- Advise on timescales and collection arrangements
- Produce job cards on in-house computer system
- Update customer and vehicle records
- Document all warranty work in accordance with manufacturer policy
- Preparation and completion of invoices
- Experience in a similar role, as a Service Admin / Service Advisor or similar
- An ability to sell additional products and services to customer
- Experience of using commercial databases
- Excellent communication skills and the ability to deliver outstanding customer service
- The ability to manage multiple tasks
- Type:
- Permanent
- Start Date:
- 02/06/2024
- Contract Length:
- N/A
- Contact Name:
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- Telephone:
- Login or register to view
- Job Reference:
- RFL-123617-1
- Job ID:
- 221756348
- Applications:
- Less than 10
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