Senior Customer Service Advisor
Posted 17/06/2024 by Four Squared Recruitment Ltd
Senior Customer Service Executive
Why this role?
We are currently recruiting for a Senior Customer Service Executive to work within a busy and exciting team with great emphasis on personal development and growth.
What will you be doing?
As the Senior Customer Service Executive your responsibilities will mostly consist of:
- Support and develop the Customer Service team through a hands on, active approach
- Dealing with a large range of incoming customer calls, liaising with internal departments to solve queries
- Support with implementing systems, communicating changes and supporting the team by setting KPIs
- Develop relationships across the business to foster strong team relations
- Strong leadership skills, looking at process improvements
Your background:
You will ideally have experience within a similar role, a proven track record of relationship building, high levels of attention to detail is key for this role along with excellent verbal and written skills.
The salary for this position is £28,000p/a this is a full time, fixed term 12 month contract, this role offers hybrid working, 2 or 3 days per week office based. Parking is provided.
For more information please contact Harriet Ali at Four Squared Recruitment
- Type:
- Permanent
- Contract Length:
- N/A
- Contact Name:
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- Telephone:
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- Job Reference:
- HA - 1133
- Job ID:
- 221774714
- Applications:
- Less than 10
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