Key Account Executive

Location: Gloucester, Gloucestershire
Hours: Fulltime, Permanent
Salary: Up to £26,000 - £28,000 per annum

Job Description

Our client is looking for an experienced Key Account Executive to join their expanding team! 
The ideal candidate will have worked in a similar role previously and hold excellent customer service experience.

Key Responsibilities of a Key Account Executive

• Ensure smooth operations and customer satisfaction by managing key accounts, projects, status reports, quotes, orders, portals, and forecasting.
• Address product inquiries, aftersales, and customer queries efficiently, keeping customers informed and prioritising their experience.
• Verify project specifications, readiness, and sales order accuracy.
• Maintain accurate KPI reports and assist with various Customer Service Team tasks.
• Be flexible to take on additional responsibilities and tasks as directed by management.

Key Skills of a Key Account Executive  

• Excellent communication skills, both verbal and written.
• Ability to follow management directives without deviation unless authorised.
• Fast, efficient, and well-organised approach to tasks.
• Excellent IT skills.
• Experience in project or order management.
• High level of competency in time management.
• Ability to manage tasks accurately with keen attention to detail.
• Confidence in telephone conversations and adeptness in resolving issues promptly.

To be considered for this role apply now or get in touch with Katie Tyrrell at First Base Employment.