We are looking for an Infrastructure Engineer to join our industrial/manufacturing company's technology department. The right individual will be a team member with a keen interest in learning and developing IT skills.

Client Details

Our client is a leader in the industrial and manufacturing sector, boasting a significant presence across the globe. With thousands of employees worldwide, they are committed to innovation and excellence in their field, constantly striving to deliver top-notch products and solutions.

Description

· Assist staff with IT related problems both in person and remotely.

· Provide basic training for staff in IT - Microsoft applications and others as required (training to be provided where appropriate).

· Creating/updating all documentation on IT systems/procedures.

· Track, prioritize and document support requests.

· User creation and administration

· Install and configure new/existing IT equipment (Servers, Firewalls, Switches, Desktop, laptops, tablets, desk phones and mobiles)

· Telecoms administration

· Manage and Maintain company IT infrastructure

o Windows Servers.

o Network Switches

o Wi-Fi access Points

o Firewalls

o Desktops/Laptops/Mobiles/Tablets/ Raspberry Pi's

o UPS

· Document, repair, maintain and upgrade the company's IT assets (software and hardware)

o Windows Updates.

o Application updates / upgrades.

o Security patches.

o Firmware updates.

o Driver updates.

· Basic maintenance of printers, copiers, and scanners.

· Keep track of IT supplies and equipment e.g. cables and adapters.

· Research new software in the market that relates to the organization's functions.

· Support the Head of IT in the identification/implementation new software/hardware/procedures

· Drive the continued use of IT within the business, supporting users with any new procedures/equipment that are introduced.

· Assess requests from users on how IT can be utilised to improve the overall process, and recommend/implement solutions.

· Work closely with existing support providers to deliver leading class IT support.

Profile

Required skills and competencies

• Microsoft Windows 10/11.
• Microsoft 365.
• Active Directory (Server 2012/R2/2016).
• Microsoft Azure/Entra ID
• Basic server Administration (Server 2012/R2/2016).
• Basic networking experience including DNS, DHCP, HP Switches and SonicWALL Firewalls (NSA, TZ and SMA).
• The ability to troubleshoot multifaceted problems in a systematic manner.
• Good written and verbal communication skills.

Good people skills.

Job Offer

• A competitive salary of up to per annum
• Time for learning and development of IT skills
• Pension contributions
• 23 days holiday plus bank holidays
• Free on-site parking
• Death in service benefit

We encourage all candidates who believe they possess the necessary skills and experience to apply for this exciting opportunity in the industrial/manufacturing sector.