Customer Service Support
Posted 11/06/2024 by Concept Recruitment Group Ltd
Job Title: Customer Service Support Representative
Location: Bradford
We are recruiting on behalf of our client based in Bradford for a customer service agent - As a Customer Service Support Representative, you will be the first point of contact for customers, providing outstanding support and assistance. You will handle inquiries, process orders, resolve complaints, and ensure customer satisfaction through efficient and professional service.
Key Responsibilities:
- Respond to customer inquiries via phone, email, and chat in a timely and courteous manner.
- Taking and processing customer orders
- Provide detailed information about products/services to customers.
- Process orders, forms, applications, and requests.
- Follow up with customers to ensure their issues are resolved to their satisfaction.
- Maintain accurate records of customer interactions and transactions.
- Process returns/credits
This is a full time permanent role, hours of work will be 8.30am-5pm with an earlier finish on a Friday (Monday - Friday working). Proven experience in a similar role is required, please submit your CV to apply.
- Type:
- Permanent
- Contract Length:
- N/A
- Contact Name:
- Login or register to view
- Telephone:
- Login or register to view
- Job Reference:
- LC
- Job ID:
- 221809916
Remember: You should never send money to a prospective employer or disclose any financial information. Should you encounter any job listings requesting payments or financial details, please reach out to us immediately. For further guidance, visit jobsaware.co.uk.
