Customer Service Support

Posted 13/06/2024 by Pertemps Tamworth

Location:
Coleshill
Salary/Rate:
£11/hour
Customer Service Support 
 
Do you want to become an integral team member working for one of the top 3 Logistics companies in the World?
We have an excellent opportunity for candidates who have excellent communication skills and enjoys the stability of long-term Temporary to Permanent employment.
 
Hours: Monday - Friday, between the hours of 7am - 6pm 
Payrate: £11.44ph
Location: Coleshill
 
The Benefits to work for such a prestigious business are: -
  • Long term employment with the chance to progress
  • Full induction and training within a Team setting
  • Free Parking along with free tea & Coffee
  • Team Building exercises and events (Summer BBQ, organised by the staff social committee )
  • 30 Days annual leave P/R once on a permanent contract
  • Once permanent you have the chance to earn extra money with overtime
  • Relaxed Dress code in a vibrant and bustling office.
 
The key responsibilities within the role: -  
  • Will be busy and varied, and at times you will need to produce quality work whilst working under pressure to achieve the customers SLA's
  • Working with a large number of clients and logging orders
  • Providing first class customer service to internal and external clients
  • Working within agreed timescales
  • Liaising with depot operations in order to problem solve queries
  • Daily communication with established customers by phone, and using the in-house CRM systems to implement long term solutions to customer issues
 
We are looking for: - 
  • Candidates who must have strong communication skills, be computer confident (Microsoft Office Suite & Excel)
  • Have the drive and ability to meet daily targets and deadlines - Possess a strong work ethic and want to become part of a motivated and enthusiastic team.
  • Experience in a Customer service (face to face & office based)

 
 
Apply now or call Pertemps Tamworth
Type:
Temporary
Start Date:
07/07/2024
Contract Length:
N/A
Job Reference:
063106032
Job ID:
221827221

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