Job Specification: Sales Administrator

North Birmingham

Full-Time

Permanent

Ref sk 15214

£26 to £28k

Job Summary:

Elite Personnel is seeking a highly organised and detail-oriented Sales Administrator to join our client’s manufacturing business. The ideal candidate will possess strong proficiency in SAP and Excel, with a background in sales support and administration within a manufacturing environment. This role is pivotal in ensuring smooth and efficient sales operations, contributing to the overall success of the business.

Key Responsibilities: for the Sales Administrator

Order Processing: Accurately process sales orders using SAP, ensuring all details are correct and orders are fulfilled in a timely manner.

Customer Support: Serve as a primary point of contact for customer inquiries, providing exceptional service and resolving issues efficiently.

Data Management: Maintain and update customer and sales data in SAP and Excel, ensuring data integrity and accuracy.

Reporting: Generate and analyse sales reports using Excel to support the sales team in tracking performance and identifying trends.

Coordination: Liaise with various departments (production, shipping, finance) to ensure seamless order fulfilment and address any issues that arise.

Documentation: Prepare and manage sales documentation, including invoices, quotations, and delivery notes.

Inventory Management: Assist in monitoring inventory levels and coordinating with the production team to meet customer demands.

Continuous Improvement: Identify opportunities for process improvements and contribute to the implementation of more efficient sales administration practices.

Required Qualifications: for the Sales Administrator

Experience: At least 3 years of experience in a sales administration role, preferably within a manufacturing environment.

Technical Skills:

Proficiency in SAP is essential.

Advanced skills in Microsoft Excel, including pivot tables, VLOOKUP, and data analysis.

Communication Skills: Excellent verbal and written communication skills.

Organizational Skills: Strong attention to detail with the ability to manage multiple tasks simultaneously and meet deadlines.

Problem-Solving Skills: Ability to quickly and effectively resolve customer issues and improve processes.

Preferred Qualifications: for the Sales Administrator

• Experience with other ERP systems besides SAP.
• Knowledge of manufacturing processes and supply chain management.
• Familiarity with CRM software.

Personal Attributes: for the Sales Administrator

• Customer-Focused: Dedicated to meeting the expectations and requirements of internal and external customers.
• Team Player: Works collaboratively with others to achieve shared goals.
• Self-Motivated: Proactively identifies tasks and challenges and takes ownership of them.
• Adaptable: Flexible in response to changing demands and conditions.

Benefits:

• Competitive salary
• 25 days holiday
• Pension

Application Process:

Interested candidates are invited to submit their resume and cover letter, detailing their relevant experience and qualifications,

About Elite Personnel:

At Elite Personnel, we specialise in connecting talented professionals with leading businesses. Our commitment to excellence ensures that we find the perfect fit for both our clients and candidates. We are proud to represent a client who values expertise, dedication, and a commitment to high-quality standards.

Equal Opportunity Statement:

Elite Personnel is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Due to the unprecedented volume of response we are currently receiving, regrettably we are no longer able to respond to every application individually. If you have not heard back from us within 48 hours, please assume your application for this role has been unsuccessful. We do read each CV carefully and if the situation changes or another potentially suitable role becomes active, we will be back in contact.