Account Manager

Posted 17/06/2024 by NextEra

Location:
Royston, Hertfordshire
Salary/Rate:
£30,000 - £38,000/annum

My client is a PR and Digital Agency currently looking for an Account Manager to come on board and join the team! 

KEY RESPONSIBILITIES

• Manage multiple client accounts
• Develop positive working relationships with all client contacts
• Drive client retention, renewals, upsells and client satisfaction
• Working closely with clients to develop strategies across digital and communications
• Update internal project management software
• Leverage technical tools and data to manage campaigns and exceed expectations
• Clear and detailed upward and downward briefing to deliver tactical activities
• Get to know your client needs, work to anticipate them and identify new business opportunities within your portfolio
• Clearly communicate the progress of initiatives to internal and external stakeholders
• Prepare campaign insights reporting, including analysis and research
• Demonstrable experience of running comms/marketing campaigns across multiple client accounts
• Excellent writing skills and attention to detail
• Comprehensive knowledge and understanding of all services delivered. 

YOUR SKILLS

• Proven experience as a Senior Account Executive, Account Manager, Marketing Manager or similar role
• Ideally agency experience or in-house managing multiple brands
• Capable of building strong relationships with our clients
• Excellent listening and presentation skills
• Sharp attention to detail

BENEFITS

THE IMPORTANT STUFF

  • 25 days holiday a year plus bank holidays
  • Pension contributions
  • Regular social events

WELLBEING

  • Two mental health days per year
  • Annual mental health workshop
  • Healthcare top up which includes up to:
  • £180 for dental cover
  • £180 for optical cover
  • £500 for therapy treatments (physiotherapy, acupuncture, chiropractic, homeopathy, osteopathy)
  • £75 for chiropody treatments
  • And much more for you and your children too

YOUR DEVELOPMENT

  • Training and development in your specialism
  • Access to industry courses
  • Scope to develop in the role and progress through the organisation
Type:
Permanent
Contract Length:
N/A
Job Reference:
Account Manager
Job ID:
221839450

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