CUSTOMER SERVICE ADVISOR

Our client is seeking a highly motivated and experienced Customer Service Advisor to join their team. The successful candidate will be working for an employer who is committed to providing excellent customer service and support to their clients. This is a fantastic opportunity for someone who is looking to take the next step in their career and join a company that values their employees and invests in their development.

Responsibilities:

• Handling customer inquiries via phone, email, and chat
• Resolving customer complaints and issues in a timely and professional manner
• Providing product and service information to customers
• Maintaining accurate customer records and order information
• Collaborating with other departments to ensure customer satisfaction

About You:

• MUST have atleast 1 year's experience dealing with high volume calls
• Excellent communication and interpersonal skills
• Strong problem-solving and decision-making abilities
• Ability to work well under pressure and in a fast-paced environment
• Attention to detail and accuracy
• Proven track record of providing exceptional customer service

Job Offer:

• Birmingham office
• Up to £24,000
• Fantastic office facilities - gym onsite
• Opportunities for career advancement
• Vibrant and inclusive working environment
• Employee assistance programs

At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.

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