Helpdesk and Contracts Administrator

Posted 20/06/2024 by Your Construction Recruitment

Location:
SN5, Lydiard Tregoze, Wiltshire
Salary/Rate:
£28,000 - £30,000/annum Pension

Your construction Recruitment are proud to be working with a successful and forward-thinking company to bring you this unique opportunity as an employed Helpdesk/ Contract Administrator.

Hours:8.30-5.00

Location: Swindon

Are you looking for stability, career progression and a fantastic team environment?

Job Duties Include:

  • Supporting clients with all incoming helpdesk queries, via telephone, email and our
  • Over seeing and reviewing contracts
  • Arrange for PPM schedule and Reactive maintenance to be completed.
  • Maintain formal and informal communication with managers related to services activities/ working group.
  • Develop good working relationships with staff at all levels
  • Assist with setting up accounts with new suppliers and sub-contractors
  • Coordinate with operations and finance teams to ensure accurate and timely billing of services provided.
  • Handle billing inquiries and disputes, providing solutions in a professional and timely manner.
  • Prepare and issue invoices, credit notes, and other billing documents.
  • Generate regular reports on contract status, billing discrepancies, and client feedback for management review.
  • Facilitate the onboarding process for new contracts, including documentation, data entry, and system updates.
  • Assist in the development and implementation of policies and procedures to improves efficiency in contract management and billing processes.

Requirements:

  • Experience in a similar role
  • Full UK Driving Licence
  • Experience working within the FM industry
  • Drive and ambition to progress
  • High attention to detail

Job Type: Full-time

Pay: £28,000.00-£30,000.00 per year

Type:
Permanent
Start Date:
Asap
Contract Length:
Permanent
Job Reference:
LH7765
Job ID:
221866800

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