An exciting opportunity has arisen for a Customer Service Advisor to join a well-established business based in Andover, Hampshire.

Salary - £28,000

Job type - Permanent

Working hours - Mon - Fri 

Key skills required for a Customer Support Executive:

• Excellent customer service skills and experience working in a Customer Support/Customer Advisor role, or similar.

• An excellent telephone manner with a friendly and professional approach.

• Positive attitude.

• Experience processing orders.

• Good MS Office skills, in particular, Excel.

• Good administration skills.

• Previous experience working in a fast-moving customer-focused role.

Key responsibilities for a Customer Service Coordinator:

• Accurate and timely input and flow of sales orders.

• Efficient and professional response to customer and consumer queries and complaints.

• Ensuring customer orders are processed and managed through the business.

• Focus on customer orders.

• Handle, log and track customer complaints and queries by recording cases on NetSuite

• Providing support to the Account Managers as required, including inputting quotations and any other task as reasonably requested.

• Preparing and managing all the necessary documentation required for exporting goods and services, including invoices, shipping documents, and customs declarations.

• Use of MS Office

• Admin duties

So if you are a Customer Service Advisor, Customer Support Coordinator, Order Processor, or similar, and are looking for a varied role where no two days are the same then please apply now!

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