Due to company expansion, Anderson Knight is recruiting a team of planners for a well-established FM business based in Glasgow

The role involves planning and prioritising the engineers' workload, assisting the Services Manager in meeting SLA and KPI targets, providing basic engineering support, and procuring necessary equipment and spare parts.

This is an office-based position with a shift rotation schedule, working 35.25 hours over a 4-week period, including one weekend every four weeks.

Company benefits include a salary review upon completion of the probationary period, free onsite parking, and dress-down Fridays.

Salary - £23,000.

Main duties and responsibilities are:

• Plan and manage spares and parts procurement and scheduling of fitting.
• Monitor and organise the day-to-day performance of the engineering team, ensuring schedules and rotas are in place and communicated.
• Collaborate with engineering and maintenance staff to ensure workload is completed and PPMs are scheduled and actioned.
• Assist in delivering customer KPIs to ensure targets are met.
• Ensure the team follows established procedures and quality standards.
• Assess the needs of customers and engineers to maintain balance in a busy environment.
• Alert the Services Manager to issues and assist as required in resolving such matters.

Key attributes and skills:

• Extensive administration knowledge of Excel and Microsoft packages.
• Customer service experience.
• Ability to work as part of a team.
• Able to juggle multiple tasks and remain calm under pressure.
• Experience in the service industry is preferred but not essential.
• Ability to build great rapport with customers and team members.

To apply for this excellent opportunity, please forward your CV in complete confidence.