Office Administrator


Employment type: Permanent, full-time


Location: Trafford Park, Manchester


Hours: 8 am to 5 pm, Monday to Friday


Salary: £25,000-£26,000 p.a. + 25 days holiday + Bank Holidays


The Role:


Are you seeking a role that offers opportunities for growth and development? A position where your performance is rewarded with pay increases and where you are valued as an individual, not just a number?

Our client, a family-owned business, values recognition and rewards its employees accordingly. If you have a passion for learning and expanding your skill set, this role is perfect for you. You will collaborate closely with the warehouse, sales team, service team, and accounts to ensure the best outcomes for customers.

Due to rapid growth, they are seeking an additional Administrator to join their team. If you are interested in working in a welcoming and fast-paced environment, please submit your application today.

Responsibilities:

• Answer customer queries over the telephone and email.
• Liaising with internal and external customers
• Data entry, inputting orders.
• Provide customers with quotations.
• Processing customer sales and rental orders, pro-formas and quotations received over the phone and emails.
• Liaise with suppliers.

• Plan all work activities to achieve contractually specified time scales SLA and KPI's to ensure efficiency and profitability.
• Create and maintain relationships with colleagues, customers and clients to fully understand their needs.
• Escalate issues/queries when appropriate.
• Assisting office with general administration duties such as credit checking, presentations, reports.
• Cover and assist with any other responsibilities within the business when needed.

Experience/ Skills Required:

• Previous experience in an Administration/ Customer Service type role.
• Experience working with rental equipment is desirable but not essential.
• Brilliant communication and customer service skills.
• Must have a confident telephone manner.
• Must be able to commute to Trafford Park on a daily basis.
• IT literate with knowledge of office software such as Word and Outlook.
• Must be eligible to work in the UK.

This is an excellent opportunity to join a growing business, with great career prospects. Please apply today to be considered for this role.


Keywords: Administrator, Office Support, Office Coordinator, Administrator Support, Contract Coordinator, Customer Service