This is an ideal opportunity for a recent graduate who has a keen interest in working in the legal sector and is looking to start their career in the legal industry. Working for a growing law firm in Huddersfield, you will be the first point of contact for prospective customers as they look to begin their personal injury claim. My client are offering excellent opportunities for career progression in to a Fee Earning role.

Duties will include:

Receive inbound claim enquiries via telephone

Handle inbound and outbound customer calls

Accurately obtain and update the case management system with all relevant customer and claim detail

Assess the potential success of the claim

Effectively identify the most appropriate protocol to begin the claim

To conduct themselves with empathy and professionalism at all times whilst delivering high levels of customer satisfaction

Pro-actively communicating with our customer’s to assist them in beginning their claim

Assist the Fee Earner’s with tasks as required