Do you have a passion for media and technology? If so, this could be your dream role!

Job Title: Client Services Executive

Location: Taunton, Somerset

Contract Type: Permanent

Salary Range: £24,000 - £27,000 per annum

Are you passionate about the media industry and technology? Do you enjoy working with large data sets and providing excellent customer support? If so, we have an exciting opportunity for you!

Our client, a global software company specialising in products for the media industry, is seeking a Client Services Executive to join their dynamic team.

Responsibilities:

• Provide outstanding application support for company's suite of software products
• Diagnose software errors and collaborate with developers on bug fixes
• Identify and resolve data and reporting issues, coordinating reissues with external data providers
• Offer training, support, and troubleshooting to clients via phone and email
• Assist clients in accessing and utilising company data analysis and planning software

Requirements:

• Highly computer literate with good knowledge of Excel and other Microsoft applications
• Strong mathematical and statistical skills
• Comfortable working with large data sets and conducting detailed analysis
• Excellent communication and interpersonal skills, with a professional telephone manner
• Attention to detail and problem-solving abilities

Perks and Benefits:

• Competitive salary range of £24,000 - £27,000 per annum
• Full training on the use of internal support tools
• Opportunities for professional growth and career development within this fast-growing company
• 25 days of annual leave, plus Bank Holidays, increasing with length of service
• Generous employer contribution to company pension scheme

Join our client's team and become part of a global organisation that works with industry-leading brands. Take this opportunity to make an impact in the media industry and embrace the exciting challenges that come with it.

If you are an outgoing, friendly, and proactive individual with a passion for media and technology, we want to hear from you!

Please either apply online, send your CV directly to (url removed) or call Debbie on (phone number removed).

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