Customer Service Administrator

Location:
Tilbury, Borough of Thurrock
Salary/Rate:
£26,000 - £28,000/annum

Are you an organized and proactive professional with excellent analytical skills? Join our clients dynamic team as a Customer Service Administrator! In this role, you will oversee daily deliveries, manage stock bookings, and handle essential paperwork. You will maintain strong relationships with third-party carriers and efficiently manage Customs requirements. With a salary of £26,000 to £28,000 per year

Your responsibilities will encompass planning and overseeing daily deliveries, managing stock bookings and documentation, maintaining relationships with third-party carriers, along withhandling Customs requirements

Key Responsibilities:

  • Plan and monitor daily deliveries efficiently and cost-effectively.
  • Book stock and prepare necessary paperwork.
  • Maintain strong relationships and provide daily reporting to third-party carriers.
  • Understand and manage Customs requirements
  • Manage workload and prioritize tasks effectively.
  • Communicate confidently with various stakeholders.
  • Prepare comprehensive KPI reports.

Skills, Qualifications, and Expertise:

  • Proven ability to analyze data.
  • Advanced proficiency in MS Excel. (Must have experience with VLookup / Pivot Tables and have experience with their creation)
  • Experience working to tight deadlines.
  • Flexible approach to work.
  • Strong prioritization skills.

Competencies:

  • Excellent analytical and problem-solving skills.
  • Strong written and verbal communication skills.
  • Exceptional organizational skills.
  • Ability to work well in a team.
  • Proactive and systematic approach to tasks.
  • Ability to form strong working relationships.

Job Details:

  • Type: Full-time
  • Salary: From £26,000 to £28,000 per year, depending on experience
  • Benefits:
    • Company pension
    • Enhanced maternity and paternity leave
    • Health & wellbeing program
    • On-site parking
Type:
Permanent
Start Date:
ASAP
Contract Length:
Permanent
Job Reference:
SSCLTextAdmin
Job ID:
221907872

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