Job Title: Helpdesk and Scheduling Administrator

Location: Fulbourn, Cambridge

Hours: Monday-Friday (08:00-17:00pm)

Remuneration: From £24,000 to £26,000 per annum

Contract Details: Permanent, Full-Time

Responsibilities:

• Liaise with Electrical & Mechanical Engineers to schedule maintenance jobs across different sites.
• Work alongside Account Managers and Engineers to schedule jobs in a recognised global commercial service.
• Manage the CRM system and handle incoming enquiries as first line support.
• Raise Purchase Orders and Invoices.
• Provide excellent customer service and support to clients.
• Utilise Excel confidently to perform required tasks.
• Maintain accurate records and documentation.
• Ensure efficient scheduling and coordination of maintenance activities.
• Collaborate with the team to achieve departmental goals.

Your new place of work:

Are you ready to join a dynamic team in the maintenance and facilities industry? Our client is a recognised global commercial service provider, offering first-line support to clients. As a Helpdesk and Scheduling Administrator, you will be working in an open-plan office, alongside experienced Account Managers and Engineers, scheduling maintenance jobs and providing top-notch customer service.

What are we looking for?

• Experience in a relevant industry such as Maintenance Scheduling or Facilities.
• Confident in using Excel, and other I.T systems.
• You must possess excellent organisational skills, attention to detail, and have the ability to manage multiple tasks simultaneously.
• Strong communication skills and a customer-focused approach are essential.

Ready to join our client's team? Apply today!

If you are interested in this role, or know of someone that may be interested, please respond to this with a copy of an up to date CV for more information. Alternatively you can reach us on (phone number removed)!

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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