Customer Experience Partner

Cheltenham

£11.44 p/h

Temporary – Up To 6 Weeks

Are you looking for an exciting opportunity to gain valuable work experience and make some extra income this summer?

Look no further! We are currently seeking enthusiastic individuals to join my amazing client’s team for a temporary summer position.

Key responsibilities:

• Liaising with customers via telephone and email offering a friendly and professional service
• Updating internal system
• Taking inbound calls from customers and helping with enquiries
• Passing calls on to internal colleagues when necessary
• Ensure files are uploaded to the database.
• Adherence to company policies and procedures

Requirements:

• High level of literacy and numeracy. 
• Ability to communicate effectively at all levels. 
• Excellent telephone manner 
• Previous customer service experience strongly desirable
• Good IT literacy and working knowledge of Microsoft Office 365 programmes (Teams, Outlook)

Benefits:

• Full training provided.
• Great team environment
• Free parking

Don't miss out on this chance to join this fantastic team! To APPLY NOW send your CV to Wiktoria at i2i recruitment today!

We like to speak to every application, but due to the current climate this is not always possible. To ensure your application is not overlooked it is important that you emphasize any skills or work experience relevant to this position.

If you have not heard from us within 5 working days, please assume that you have been unsuccessful in this instance.