My client is a public sector body that acts as an independent regulator within the healthcare sector.

Job Purpose:
The People Services Adviser plays a crucial role in supporting the People's Operations Team. Reporting to the Senior People's Partner, you will handle various people-related processes, including payroll, terms and conditions changes, work patterns, and addressing queries. Additionally, you'll provide guidance on sickness absence, disciplinary matters, and grievances.Main Responsibilities:

1. Quality Advice and Administrative Support:
   • Provide high-quality advice and administrative support throughout the employment cycle, including handling starters, leavers, probationary periods, pay awards, and performance reviews.
   • Ensure adherence to SLAs and deadlines.
2. Customer Service Excellence:
   • Deliver exceptional customer service across various People Processes to stakeholders within the organisation.
   • Offer practical advice to colleagues and managers.
3. Employee Relations and Accuracy:
   • Maintain consistency and accuracy in handling Employee Relations cases, particularly related to sickness absence.
   • Keep records up to date in the People's System.
4. Policy Adherence:
   • Understand and correctly apply organisational policies and procedures.
5. Support and Query Handling:
   • Provide first- and second-line support for colleagues and managers.
   • Effectively address queries and provide accurate information to internal and external customers.
6. Collaboration:
   • Collaborate with colleagues across the organisation on people-related matters.
7. Formal Meetings and Documentation:
   • Assist in formal people-related meetings (e.g., grievances, disciplinary meetings).
   • Take meeting minutes and draft correspondence using templates.
8. Continuous Improvement:
   • Contribute to process improvement initiatives by reviewing existing procedures and identifying areas for enhancement.
9. Knowledge Sharing:
   • Work closely with the People Partner and Senior People Partner, sharing knowledge and supporting other team members.
10. System Implementation:
    • Support the introduction of the new People System by following process documents and making necessary data changes.
11. Safeguarding and Sustainability:
    • Apply safeguarding policies and processes to protect children and adults at risk.
    • Support the organization's sustainability goals and net-zero plan.
12. Other Duties:
    • Perform any other reasonable duties assigned from time to time.

The ideal candidate will have previous experience of working in a fast-paced HR team providing first level advice on HR policy and procedures, employment law and employee relations. You will ideally but not essentially be CIPD qualified or working towards CIPD.


What you'll get in return
Hybrid one day per week on site in Manchester Centre
Opportunities to study CIPD
38-day holiday (including 8 bank holidays)

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.

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